General Support / Questions


Hardware Encoding Custom Commands Metadata and Renaming Subtitles / Closed Captions Profiles Commercial Removal
Topic Replies Activity
About the General Support / Questions category 4 May 22, 2019
How to automatically convert MKV to MP4 and retain the Subtitles and Chapters

How to transcode MKV to MP4 (change containers without recoding) and preserve subtitles and chapters Here’s a great way to use MCEBuddy to transcode MKV files to MP4 files automatically using the power of MCEBuddy to b…

2 June 12, 2017
Archiving when destination filename is exactly the same as the source filename

When you've configured your conversion task to write back to the original location with the exact same original filename, MCEBuddy won't be able to archive the original file, instead it will end up overwriting it. This…

4 June 13, 2017
Codec Packs cause crashing of WMP/WMC

Do NOT install codec packs like KLite and Shark007. These are mostly hacks (and sometimes dangerous) codec packs that destroy the windows setup. If you've installed these codec packs and try to use WMP, WMC or any prod…

2 June 12, 2017
How to fix Half Green Video screens after conversions

If your converted video has about half the screen as "Green" or shaded green/grey, that is due to a problem with the hardware encoder. When hardware encoding is enabled, MCEBuddy (ffmpeg or handbrake) hands over the en…

2 June 12, 2017
How to Speed Up Conversions

The biggest improvements that users can do are: Use the donator version of comskip - especially if you have h.264 videos, it will increase your commercial detection performance by a factor of 6x-15x, (see this thread o…

2 June 12, 2017
Moving a video file without the folder it resides in 3 May 22, 2019
Insufficient disk space 3 May 22, 2019
An issue with comments/description getting cut off 3 May 22, 2019
Conversion Failed for 2nd time on the same show 2 May 20, 2019
No Longer Monitoring Network Location 5 May 20, 2019
Update Metadata for Ripped movies and Shows 9 May 20, 2019
Fails to convert 3 May 16, 2019
Hardware decoding failure due to invalid parameter 3 May 15, 2019
Maintain original file's container 2 May 14, 2019
Empty NFO file 8 May 14, 2019
Starting New monitoring folder 5 May 14, 2019
Conversion hangs on Getting Show Information 9 May 14, 2019
Web Optimized option? 3 May 3, 2019
Issues with PlayOn Library - language remains "Unknown", odd track title, & metadata messed up - Please Help! 7 May 2, 2019
Recover backup settings 15 April 25, 2019
Season missing substitution 3 April 21, 2019
Hardware Encoding with Intel QuickSync 5 April 21, 2019
MCEBuddy Client Setup - Ubuntu via WINE 6 April 18, 2019
MCEBuddy has stopped converting files 3 April 17, 2019
Stopped working-can no longer uninstall 3 April 16, 2019
Increase CUDA Cores 3 April 16, 2019
How To Fix: Plex Shows 'Unknown' For Audio and/or Subtitle Tracks

I’ve found that in many cases Plex will show ‘Unknown’ for the subtitle track or audio track as well. This is because the property value didn’t get set correctly in the .MKV file. Which I wrote a little script to fix. S…

5 April 7, 2019
Playon/mcebuddy combo 5 April 16, 2019
Keep / Passthrough Multiple Subtitles Unconverted ( PGS ) 5 April 15, 2019