Commercials not being removed and don't know how to upload logs

General Support / Questions Commercial Removal
1

I’m new to MCEBuddy. I’ve run a handful of shows through the GUI. I get output, but they’re still full of commercials. I’d appreciate some help with that, but I need some more basic help first.

Was trying to upload logs, and have a couple of questions.

  1. I’m trying to use ftp://upload.mcebuddy2x.com for file upload and get the message “Windows cannot access this folder. A connection with the server could not be established”. What am I doing wrong?

  2. I see that you want the logging level set to debug, but I can’t figure out how to do that. There doesn’t seem to be an option for that in the GUI settings. Is it somewhere else?

Thanks.

2
  1. Your firewall is blocking the connection, try turning it off
  2. See uploading samples

You can also just drag n drop the files here to attach them. The upload is for video samples

3

Ok, I’ve been testing different firewall settings with no improvement. I finally completely turned off my firewall, antivirus, VPN, and I’m still getting recordings that have a lot of commercials. I tried this with a few different shows and the results are the same. I’m not sure what’s up.

Here is a log file from one of these shows. I hope you can see what’s going on. Appreciate your help.

The.Fugitive.(1993).ts-Convert to MP4-2024-03-22T21-50-29.log (3.2 MB)

4

The firewall and antivirus have nothing to do with commercials. That’s comment was in response to your problem with not being able to upload the file to the server issue.

I checked your logs and Comskip is finding commercials but it’s having trouble saving the results to the hard disk so that’s why they aren’t being cut out.

2024-03-22T22:27:03 MCEBuddy.AppWrapper.Comskip → Commercials were found.
→ Process exited with code 1
2024-03-22T22:27:05 MCEBuddy.CommercialScan.Scanner → Commercial Scan: Percentage Complete 99
INFORMATION> 2024-03-22T22:27:05 MCEBuddy.CommercialScan.Scanner → Using EDL file for commercial removal
WARNING> 2024-03-22T22:27:05 MCEBuddy.CommercialScan.Scanner → Cannot find or access EDL File

There may be an issue with the installation or file system permissions.

I would recommend uninstalling and reinstalling MCEBuddy or trying to re-install it to a different folder.

5

Okay, it’s working now. I think what happened was that during setup the first time, I elected that MCEB was for me only and not for everyone on the computer. I record to the Public videos folder and it didn’t like that. I uninstalled and reinstalled with the “for everyone’s use” button and that did it. Great program, and thanks for your help.