Hi, I’ve had my setup working for a while now. I haven’t done any changes to it. Up until the 26/09, my conversion process was working fine for a TV Recording. But last week it stopped working, no apparent reason. I’ve tried to convert the files by manually adding them to MCE, it looks like it’s p…

Thanks, there’s an issue with the underlying ccextractor, we’ve put a workaround and it should work in the next BETA build.

If it’s failed, then you’ll see why at the bottom of the logs. Search for ERROR> MCEBuddy.AppWrapper.CCExtractor → 6% | 02:01 → Process exited with code 255 ERROR> → CCExtractor failed to extract closed captions ERROR> 2019-10-10T09:09:03 MCEBuddy.Engine.ConversionJob → Extracting closed c…

If you have the original file that failed please upload it to our server so we can analyze it and possibly have a fix for it

Both log files have the same error message, but the first one worked. I have the files, but they are large .ts files. Where do I upload them?

You can find the instructions here: [image] Welcome to MCEBuddy - README BEFORE POSTING Announcements Welcome to the MCEBuddy Support Forum ! By using this website you agree to the terms of service and the privacy policy . Search the discussion forum for questio…

Thanks Goose, I’ve uploaded 1 chunk of each file, not sure if that’s enough. can upload the whole file if needed.

Yes in this case I’ll need the whole file since the failure may not be at the beginning

does that mean that if I remove the extracting subtitles from the process for now, it should work?

You can download the latest beta build and it should work

Hi Goose, Thanks, it’s working now. However I just encountered another issue. The show I record sometime airs 2 or 3 times in one day. My solution to this was to custom name the conversion with show_date_time and then handle it in Plex. This was working fine in the past, however I noticed since th…

MCE v2.4.10 not converting videos

General Support / Questions

Goose (Goose) October 11, 2019, 3:51pm 5

You can find the instructions here:

Topic		Replies	Views
Conversion Failed for 2nd time on the same show General Support / Questions	6	686	October 19, 2019
Extracting closed captions failed General Support / Questions commonissues	4	39	March 10, 2026
Conversions start but do not finish General Support / Questions	4	1254	January 24, 2019
No chapter marks after processing - special characters Bugs	6	745	July 11, 2020
CCExtractor failing Subtitles / Closed Captions	2	1277	April 11, 2019

MCE v2.4.10 not converting videos

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