Conversion Failed for 2nd time on the same show

(Troy Sigwing) #1

Can someone take a look and see if it is something on my end? This is being recorded using plex from a hdhomerun prime. Tucker Carlson Tonight (2016) - S2019E99 - Episode 99.ts-Convert PLEX-2019-05-18T07-38-11.1416807-05-00.log (351.7 KB)

(Goose) #2

Your closed caption extraction is failing:

MCEBuddy.AppWrapper.CCExtractor --> Error: In user_data: ustream->bitsleft < 0. Cannot continue.
–> Process exited with code 1000
ERROR> --> CCExtractor failed to extract closed captions
ERROR> 2019-05-18T07:47:26 MCEBuddy.Engine.ConversionJob --> Extracting closed captions failed

It looks like a corrupted recording.

If you can upload a sample of the failing file to our server we can report it.
In the meanwhile turn off subtitle extraction and then re-run it.

EDIT: With the next 2.4.11 release we’ve modified the flow it won’t fail the conversion of the closed captions have an error or are invalid, it’ll log a warning in the file and continue processing it.