Can you attach your conversion log (for the file that was converted). Mcebuddy.log is only for the monitoring engine. The conversion log will show what’s going on and why your initial 4 seconds weren’t cut.
Can you attach your conversion log (for the file that was converted). Mcebuddy.log is only for the monitoring engine. The conversion log will show what’s going on and why your initial 4 seconds weren’t cut.