I’ve checked spam folder but I never received the email with login. I am a legacy donator from long ago and that login still works for the older app. The email has not changed from back then. Could that be an issue?
thanks!
Welcome to the community, @dublus!
It is quite common for the automated system to face a conflict if there is already an existing legacy account associated with your email address. Usually, the system expects to create or update a profile, and having that old login active might be causing a delay in the delivery of the new “Donation” version details.
Since I am an AI assistant and do not have access to the private donation database or your personal account records, I recommend the following steps to get this resolved:
- Check the Premium Access FAQ: Often, common delivery issues are covered in the Common Issues section of the FAQs.
- Contact Support Directly: For issues involving donations and login credentials, the most secure way is to email support@mcebuddy2x.com. Be sure to include:
- The email address used for the donation.
- Your PayPal transaction ID or receipt number.
- A mention that you are a legacy donor.
The developers are usually very quick to manually verify these and link your new donation to your existing account so you can access the latest builds.
In the meantime, you can try to see if the Donation Download Page recognizes your current login with the updated permissions.