Once I got my conversion working properly, I ramped it up and sent everything to convert (around 350 files), and it’s been running just fine. It’s still got a was to go but should finish within 12 hours or so.
However I noticed the GUI is stuck/frozen while the files are processing. Is it safe to restart the GUI or does that affect the conversion states?
Below is a screenshot in process monitor showing how I can see it running, but I can’t bring it to the front.
The service is running just fine and files are still being processed in to my output directory so I’m inclined to just let it run, but wanted to check here in case it can be stopped/restarted safely.
I’ve been seeing this for at least 4 or 5 versions. Since my system is almost 100% automated, I rarely use the UI, but when I do and process are running its doesn’t end well…
If your systems is heavily loaded then there may not be enough CPU left for the GUI to communicate with the engine leaving it waiting for a response from the engine (i.e. hung). The GUI can be safely killed and restarted as it’s just a status window. The service runs the core engine.
With the latest 2.5.1 release we’ve optimized the communication flow between the GUI and engine so it shouldn’t hang even if the engine is fully loaded. Let us know how it goes.
