Custom Cuts GUI crashes when attempting to open some shows

Thanks for the sample. I tried opening on a few different computers here using Custom Cuts and they worked fine without any issues.

I did notice however that the quality of recording isn’t very good, there are many signal artifacts, it looks like the signal is corrupted and has lots of video errors in it.

CustomCuts uses the filters from Windows to render/play the videos. We use clean installs of windows with no codec packs installed in our machines here. I’m going to guess that the codecs on your machine are causing the crash because they aren’t able to handle the corruption in the video signal. We don’t recommend users installing any codec packs except for FFDShow, see this FAQ for details: Codec Packs cause crashing of WMP/WMC

Do you have any extra codecs/codec packs installed? You may want to try using a clean machine with the stock MS/Windows codecs to see if it still happens.