Trouble with mcebuddy2 after download

Sorry if this is in the wrong forum but I have downloaded the software trial version.Running on W10. MCE buddy 2.5 release 4.
I get error messages - one says mce buddy service not connected and one in red that the mce buddy service is unavailable - please start from windows control panel or check engine connection.

I have started the software from the control panel (used admin logon as well). How do I check the engine connection or resolve this problem?

Please ignore the above as I came across how to delete previous downloads and using this the software worked. Thanks