Metadata taking a long time and then failing

General Support / Questions Metadata and Renaming
1

Can anyone help with this issue? The job hangs for 3 hours and then fails to add the metadata.

2026-06-23T20:23:22 MCEBuddy.MetaData.VideoMetaData → About to write Tags

WARNING> 2026-06-23T23:09:32 MCEBuddy.MetaData.VideoMetaData → Unable to write meta data to file E:\Temp\working6\The Fifth Element (1997) {TMDBID=18} {IMDBID=tt0119116}.mkv. WriteVoid Size < 2

Parameter name: Size

WARNING> 2026-06-23T23:09:32 MCEBuddy.Engine.ConversionJob → Writing metadata failed

2026-06-23T23:09:32 MCEBuddy.Engine.ConversionJob → Finished writing metadata, file size [KB] 68,235,839.00

2

Looks like a boundary condition. Will need to replicate to see if what’s going on.

Can you upload the original and the conversion log to the server so we can replicate it?

3

I worked around it by removing the “save information” check box. I tried to upload the file, but it had trouble. I started the first chuck of the split file as well.

The Fifth Element (1997) {TMDBID=18} {IMDBID=tt0119116}.mkv-Process Movies-2026-06-23T20-12-32.log (1.4 MB)