MetaX Subtitle in metadata

I don’t understand why subtitle isn’t getting picked up.
image

2023-11-07T08:03:23 MCEBuddy.AppWrapper.Base -->   Metadata:
2023-11-07T08:03:23 MCEBuddy.AppWrapper.Base -->     major_brand     : mp42
2023-11-07T08:03:23 MCEBuddy.AppWrapper.Base -->     minor_version   : 512
2023-11-07T08:03:23 MCEBuddy.AppWrapper.Base -->     compatible_brands: mp42iso6
2023-11-07T08:03:23 MCEBuddy.AppWrapper.Base -->     creation_time   : 2023-11-07T03:36:20.000000Z
2023-11-07T08:03:23 MCEBuddy.AppWrapper.Base -->     title           : Doom Patrol
2023-11-07T08:03:23 MCEBuddy.AppWrapper.Base -->     comment         : When Rita awakens unexpectedly aged, a mishandled spell teenage-ifies the Doom Patrol just as Willoughby asks for their help stopping the rise of Immortus and the end of the world as they know it.
2023-11-07T08:03:23 MCEBuddy.AppWrapper.Base -->     date            : 2022-12-29
2023-11-07T08:03:23 MCEBuddy.AppWrapper.Base -->     show            : Doom Patrol
2023-11-07T08:03:23 MCEBuddy.AppWrapper.Base -->     episode_id      : Youth Patrol
2023-11-07T08:03:23 MCEBuddy.AppWrapper.Base -->     season_number   : 4
2023-11-07T08:03:23 MCEBuddy.AppWrapper.Base -->     episode_sort    : 5
2023-11-07T08:03:23 MCEBuddy.AppWrapper.Base -->     description     : When Rita awakens unexpectedly aged, a mishandled spell teenage-ifies the Doom Patrol just as Willoughby asks for their help stopping the rise of Immortus and the end of the world as they know it.
2023-11-07T08:03:23 MCEBuddy.AppWrapper.Base -->     media_type      : 10
2023-11-07T08:03:23 MCEBuddy.AppWrapper.Base -->   Duration: 00:54:23.76, start: 0.000000, bitrate: 2363 kb/s
2023-11-07T08:03:23 MCEBuddy.AppWrapper.Base -->     Stream #0:0(eng): Video: hevc (Main 10) (hvc1 / 0x31637668), yuv420p10le(tv, bt2020nc/bt2020/smpte2084), 1920x872 [SAR 1:1 DAR 240:109], 2100 kb/s, 23.98 fps, 23.98 tbr, 24k tbn, 23.98 tbc (default)
2023-11-07T08:03:23 MCEBuddy.AppWrapper.Base -->     Metadata:
2023-11-07T08:03:23 MCEBuddy.AppWrapper.Base -->       creation_time   : 2023-11-07T03:36:20.000000Z
2023-11-07T08:03:23 MCEBuddy.AppWrapper.Base -->       handler_name    : VideoHandler
2023-11-07T08:03:23 MCEBuddy.AppWrapper.Base -->       encoder         : HEVC Coding
2023-11-07T08:03:23 MCEBuddy.AppWrapper.Base -->     Stream #0:1(eng): Audio: eac3 (ec-3 / 0x332D6365), 48000 Hz, 5.1(side), fltp, 256 kb/s (default)
2023-11-07T08:03:23 MCEBuddy.AppWrapper.Base -->     Metadata:
2023-11-07T08:03:23 MCEBuddy.AppWrapper.Base -->       creation_time   : 2023-11-07T03:36:20.000000Z
2023-11-07T08:03:23 MCEBuddy.AppWrapper.Base -->       handler_name    : SoundHandler
2023-11-07T08:03:23 MCEBuddy.AppWrapper.Base -->     Side data:
2023-11-07T08:03:23 MCEBuddy.AppWrapper.Base -->       audio service type: main
--> Process exited with code 0
INFORMATION> 2023-11-07T08:03:25 MCEBuddy.Engine.ConversionJob --> Checking for disk space
2023-11-07T08:03:25 MCEBuddy.Engine.ConversionJob --> File size -> 0.8978935 GB
2023-11-07T08:03:25 MCEBuddy.Engine.ConversionJob --> Destination space -> 20211.15 GB
2023-11-07T08:03:25 MCEBuddy.Engine.ConversionJob --> Working space -> 159.6089 GB
WARNING> 2023-11-07T08:03:25 MCEBuddy.Engine.ConversionJob --> SKIPPING FREE SPACE CHECK
INFORMATION> 2023-11-07T08:03:25 MCEBuddy.Engine.ConversionJob --> Running custom commands
2023-11-07T08:03:25 MCEBuddy.Transcode.CustomCommand --> Engine running as service, enabling PreMetaCustomCommandUISession, since PreMetaCustomCommandShowWindow is enabled
2023-11-07T08:03:25 MCEBuddy.Transcode.CustomCommand --> Custom command parameters read ->  
PreMetaCustomCommandPath =  
PreMetaCustomCommandParameters =  
PreMetaCustomCommandHangPeriod = 300 
PreMetaCustomCommandCritical = False 
PreMetaCustomCommandUISession = True 
PreMetaCustomCommandShowWindow = True 
PreMetaCustomCommandExitCodeCheck = False
INFORMATION> 2023-11-07T08:03:25 MCEBuddy.Transcode.CustomCommand --> No custom commands found
2023-11-07T08:03:25 MCEBuddy.Engine.ConversionJob --> Finished pre metadata custom command, source file size [KB] 941,509.00
INFORMATION> 2023-11-07T08:03:25 MCEBuddy.Engine.ConversionJob --> Getting show information and banner from Internet sources
2023-11-07T08:03:25 MCEBuddy.MetaData.VideoMetaData --> Extracting metadata from file -> \\NAS\Video\Temp\MCEBuddy\In\Orig-MKV-Stream_Default\1\Doom Patrol (2019) - S04E05 - Youth Patrol.mp4
INFORMATION> 2023-11-07T08:03:25 MCEBuddy.MetaData.VideoMetaData --> Extracting Generic Tags
INFORMATION> 2023-11-07T08:03:25 MCEBuddy.MetaData.VideoMetaData --> Read Tags: MPEG4 file detected using AppleTag
2023-11-07T08:03:25 MCEBuddy.MetaData.VideoMetaData --> Looking for Season/Episode information in text
2023-11-07T08:03:25 MCEBuddy.MetaData.VideoMetaData --> Extracted Generic Tags: Title: Doom Patrol
SubTitle: Doom Patrol
Description: When Rita awakens unexpectedly aged, a mishandled spell teenage-ifies the Doom Patrol just as Willoughby asks for their help stopping the rise of Immortus and the end of the world as they know it.
Network: 
Network Affiliate: 
Parental Rating: 
Media Credits: 
Genres: 
Season: 4
Episode: 5
Banner: 
Banner URL: 
IMDB Id: 
MovieDB Id: 
TVDB Id: 
Is Movie: False
Is Sports: False
OriginalBroadcastDateTime: 2022-12-29T00:00:00
RecordedDateTime: 0001-01-01T00:00:00
SeriesPremiereDate: 0001-01-01T00:00:00
CopyProtected: False
SageTV FileID: 
SageTV MediaFileID: 

2023-11-07T08:03:25 MCEBuddy.MetaData.VideoMetaData --> Video Tags extracted -> 
Title: Doom Patrol
SubTitle: Doom Patrol
Description: When Rita awakens unexpectedly aged, a mishandled spell teenage-ifies the Doom Patrol just as Willoughby asks for their help stopping the rise of Immortus and the end of the world as they know it.
Network: 
Network Affiliate: 
Parental Rating: 
Media Credits: 
Genres: 
Season: 4
Episode: 5
Banner: 
Banner URL: 
IMDB Id: 
MovieDB Id: 
TVDB Id: 
Is Movie: False
Is Sports: False
OriginalBroadcastDateTime: 2022-12-29T00:00:00
RecordedDateTime: 0001-01-01T00:00:00
SeriesPremiereDate: 0001-01-01T00:00:00
CopyProtected: False
SageTV FileID: 
SageTV MediaFileID: 

2023-11-07T08:03:25 MCEBuddy.MetaData.VideoMetaData --> Trying to match nPVR/SiliconDust/FlixGrab series showname -> Doom Patrol (2019) - S04E05 - Youth Patrol
2023-11-07T08:03:25 MCEBuddy.MetaData.VideoMetaData --> Looking for Season/Episode information in text
2023-11-07T08:03:25 MCEBuddy.MetaData.VideoMetaData --> Pattern 1, Found Season/Episode information in text, Season:4, Episode:5
--> Looking for Premiere Year information in text
--> Found Premiere Year information in text, Year:2019
2023-11-07T08:03:25 MCEBuddy.MetaData.VideoMetaData --> Successfully matched nPVR/SiliconDust/FlixGrab series filename metadata
2023-11-07T08:03:25 MCEBuddy.MetaData.VideoMetaData --> Looking for Season/Episode information in text
2023-11-07T08:03:25 MCEBuddy.MetaData.VideoMetaData --> Video Tags extracted from file/name metadata -> 
Title: Doom Patrol
SubTitle: Doom Patrol
Description: When Rita awakens unexpectedly aged, a mishandled spell teenage-ifies the Doom Patrol just as Willoughby asks for their help stopping the rise of Immortus and the end of the world as they know it.
Network: 
Network Affiliate: 
Parental Rating: 
Media Credits: 
Genres: 
Season: 4
Episode: 5
Banner: 
Banner URL: 
IMDB Id: 
MovieDB Id: 
TVDB Id: 
Is Movie: False
Is Sports: False
OriginalBroadcastDateTime: 2022-12-29T00:00:00
RecordedDateTime: 0001-01-01T00:00:00
SeriesPremiereDate: 2019-05-05T00:00:00
CopyProtected: False
SageTV FileID: 
SageTV MediaFileID: 

2023-11-07T08:03:25 MCEBuddy.MetaData.VideoMetaData --> Checking for metadata title and ID correction
2023-11-07T08:03:25 MCEBuddy.MetaData.VideoMetaData --> Checking for metadata type correction
INFORMATION> 2023-11-07T08:03:25 MCEBuddy.MetaData.VideoMetaData --> Downloading Series details
2023-11-07T08:03:25 MCEBuddy.MetaData.VideoMetaData --> Overwrite title from internet -> Default
INFORMATION> 2023-11-07T08:03:25 MCEBuddy.MetaData.VideoMetaData --> Skipping downloading Banner file
INFORMATION> 2023-11-07T08:03:25 MCEBuddy.MetaData.VideoMetaData --> Recording Type Show
INFORMATION> 2023-11-07T08:03:25 MCEBuddy.MetaData.VideoMetaData --> Checking TheTVDB
--> Looking for Premiere Year information in text
--> Looking for Premiere Year information in text
--> Looking for Episode name match on TVDB using language en
--> Looking for Premiere Year information in text
--> Found series match on TVDB by Episode Name. Updated video tags -> 
Title: Doom Patrol
SubTitle: Doom Patrol
Description: When Rita awakens unexpectedly aged, a mishandled spell teenage-ifies the Doom Patrol just as Willoughby asks for their help stopping the rise of Immortus and the end of the world as they know it.
Network: Max
Network Affiliate: 
Parental Rating: 
Media Credits: 
Genres: Drama,Fantasy,Science Fiction
Season: 4
Episode: 5
Banner: 
Banner URL: 
IMDB Id: tt8416494
MovieDB Id: 
TVDB Id: 355622
Is Movie: False
Is Sports: False
OriginalBroadcastDateTime: 2022-12-08T00:00:00
RecordedDateTime: 0001-01-01T00:00:00
SeriesPremiereDate: 2019-02-15T00:00:00
CopyProtected: False
SageTV FileID: 
SageTV MediaFileID: 

INFORMATION> 2023-11-07T08:03:25 MCEBuddy.MetaData.VideoMetaData --> Checking TMDB
2023-11-07T08:03:26 MCEBuddy.MetaData.VideoMetaData --> Updated Video Tags extracted after downloading details -> 
Title: Doom Patrol
SubTitle: Doom Patrol
Description: When Rita awakens unexpectedly aged, a mishandled spell teenage-ifies the Doom Patrol just as Willoughby asks for their help stopping the rise of Immortus and the end of the world as they know it.
Network: Max
Network Affiliate: 
Parental Rating: 
Media Credits: 
Genres: Drama,Fantasy,Science Fiction
Season: 4
Episode: 5
Banner: 
Banner URL: 
IMDB Id: tt8416494
MovieDB Id: 
TVDB Id: 355622
Is Movie: False
Is Sports: False
OriginalBroadcastDateTime: 2022-12-08T00:00:00
RecordedDateTime: 0001-01-01T00:00:00
SeriesPremiereDate: 2019-02-15T00:00:00
CopyProtected: False
SageTV FileID: 
SageTV MediaFileID: 

Upload the original mp4 video to the server so we can analyze it

Getting timeout connecting.

Status:	Resolving address of upload.mcebuddy2x.com
Status:	Connecting to 209.6.145.69:21...
Error:	Connection timed out after 20 seconds of inactivity
Error:	Could not connect to server

Server was updating, try it again now.

Uploaded per instructions under SystemIdleProcess/5239 subfolder.

Can you share the name of the software used to record/encode the video? The issue appears to be that different software are writing the metadata in different ways, partly because there’s not really a standard for the MP4 metadata (unlike other formats). e.g. some are writing the episode name in a specific atom where as others are writing the show name in the same atom, while others are writing the filename in there.

I use MetaX to tag them prior to processing them MCEBuddy. I’ve been playing around with lots of it’s settings trying to get the right values for MCEBuddy.
Is there any other tool recommendation for tagging?

I realize now, I should probably just get the filenames correct and use MCEBuddy.

That’s fine, not an issue. We’re updated the algorithm to take it into account. This should be fixed in today’s 2.6.2 beta build.

cool, I’ll try it out tonight and mark as solution if it works. thanks

Confirmed resolved.