Request Type:
BUG / NEW FEATURE
MCEBuddy Version and Type (32bit or 64bit):
MCEBuddy Build Version : 2.5.6.1
Operating System and Type (32bit or 64bit):
Windows Platform → 64 Bit
Summary of the problem or suggestion:
I am using the donation edition.
This has been working for a while and then it has stopped working.
I have setup a task to remove the first and last 5 seconds of a video.
The file it ends up has no video and much smaller than it should be.
Steps to replicate the bug:
Screenshots:
I have not received a response yet.
MCEBuddy has been performing like a rock star for a couple of years and it has just stopped working for all videos.
I have never worked with support on MCEBuddy before; what kind of support should I be expecting?
How long should I wait for support?
What information should I be including?
We need to replicate it, so the original video and logs would need to uploaded
Goose thanks for your guidance. I have updated the logs, the original file, and the result file of the conversion. Let me know if I need to do anything else.
I think my issue is the same as this issue.
[2.5.6] Start Trim not to Keyframe, causing “no video” on output
I am also using playon.
I did go ahead and took an old playon recording and mcebuddy worked fine. The later recordings aren’t working.
I am fine if you merge this issue with the other issue.
Continued here