I don’t know what’s going on with the latest beta, but no matter what I do I get errors either installing it or trying to run it. Another issue I have dealt with for a while is that I am never able to install a new version over the top of an existing version of MCEBuddy. The only way I have been able to get the newest versions installed is to stop and delete the service using admin cmd and the sc command, then uninstall MCEBuddy from Windows settings (which doesn’t seem to actually uninstall anything from what I can tell), then manually delete the folder and all the files in C:\Program Files\MCEBuddy2x, search for any remaining files that got missed (like the desktop shortcuts and other shortcuts and the version file from the public desktop) and delete those, then restart the computer. Finally, I am usually able to install the latest version, but it causes me all kinds of issues with replacing the config file again since I am unable to install over the top when changes are made to the config file. I am attaching some logs to see if it helps or not and a picture of the error I got while installing. What is the best way to get all of my customizations to return after needing to do a full uninstall and re-install?
mcebuddy.logs.zip (37.7 KB)
Couple of things:
- If you’re CURRENTLY on MCEBuddy version 2.6.3 or newer you do not have uninstall MCEBuddy, the new version will automatically uninstall the old version during the installation process.
- If you’re on MCEBuddy 2.6.2 or OLDER, yes you will need first uninstall MCEBuddy and then install the new version
- In any case the uninstall process is a 1 click process with no further intervention required.
In your case you’re having an issue with windows installer. Your windows installer setup appears to be corrupted (not specific to the MCEBuddy MSI installer)
Specially for error code 2755
Error code 2755 in the Windows installer typically indicates that the installer cannot access the necessary files or lacks the required permissions to install the software. This can stem from issues with file access, user permissions, or problems with the installation source
You may need to refresh/repair your windows install or possibly reinstall windows to fix your windows installer problem.
You can also google this to get more info on how fix windows installer error 2755. If you check your windows event viewer you may find more info on what windows installer is having trouble with. Sometimes the windows installer log files can also give more specific information on the problem (not MCEBuddy but windows installer log file that it generates when installing or uninstalling MSI files)