Custom Cuts "Kan mediabestand niet laden"

Fouten / Functieverzoeken Bugs
1

Verzoek Type: BUG
MCEBuddy Versie en Type (32bit of 64bit): 2.4 Release 7 - 64bit
Besturingssysteem en Type (32bit of 64bit): Win7 Ultimate 64bit

Samenvatting van het probleem of suggestie:

Ik probeer de Custom Cuts-tool te gebruiken en ongeacht welk type videobestand ik probeer te openen (ik heb zowel .mp4 als .wtv geprobeerd), krijg ik de volgende foutmelding: “Failed to load media file.”

Stappen om de bug te reproduceren:

Open Custom Cuts. Selecteer Open Video en kies een videobestand. Het lijkt enkele seconden op de achtergrond te verwerken en geeft daarna een foutmelding.

Schermafbeeldingen:

image

2

Ik denk dat ik het probleem heb gevonden. Ik heb MCEBuddy geïnstalleerd op een verwerkingsserver, dus ik verbind altijd via een Remote Desktop-sessie. Ik startte het programma vanaf mijn lokale machine en dezelfde videobestanden werden perfect geladen. Als iemand kan bevestigen dat RDP-verbindingen een beperking zijn, zou ik het op prijs stellen.

3

That sounds right because custom cuts requires the use of Direct Show rendering codecs to load and display the clips (actually it done by windows internally by itself, Custom Cuts just sends the file to Window to render it).

Remote connections (headless) and servers don’t use Direct Show rendering codecs and hence it won’t work.

Starting Windows 10 I believe that Microsoft has implemented Direct Show rendering over headless/RDP connection but I haven’t tested it for myself yet.

4

I have this same issue but not connected remotely. I do however have my files on a networked drive. I was able to load 1 out of maybe 20 files. The rest error out with the following message:

Fail

Any help appreciated.

5

Windows is unable to load your direct show codes. Try to update them using the latest version of FFDShow.

6

Thanks for the response. I installed FFDShow by itself, same issue. Installed K-Lite Codec pack, same issue. Read it might be a LAV splitter issue, installed that on its own, same issue. I was able to load up one file but no other ones after trying these installs. I also rebooted to see if that helped, it did not. Thoughts?

btw these files are on network drives - not sure if that matters.

Here is the info of a file I was able to open:
Nature Cat (2015) - S01E25 - Runaway Pumpkin; Lady Bug Tough.ts.txt (9.8 KB)

And a file I am not able to open:
Nature Cat (2015) - S01E05 - Cave Conundrum; Daisy’s Colossal Fossil.ts.txt (7.5 KB)

Appears to be an HD 1920x1080 thing? SD files seem to open OK…

7

Still getting the same error. Should I create a new thread to get to the bottom of this? Would love to get full use of the program and $30 I spent :slight_smile: Thanks

8

Custom cuts has no control over loading and rendering of videos. It uses windows player controls which depends upon windows direct show codecs. Unfortunately there isn’t a simple solution that I can offer you here. We can investigate this for workarounds but it will take time.

9

From my research windows player doesn’t support TS files. Why would custom cuts use a player/controls for a format thats not natively supported? i can load the file in every media player in my system (movie maker, vlc, mpc-hc, Movies & TV) except for windows media player. I have K-Lite reinstalled again and tried settings I thought would allow the codec to be used in WMP without success.

I really like the simplicity of custom cuts to remove excess from my files. Do you know of another freeware software I could use to remove the beginning and end of TS files without re-encoding them that works as simply as Custom cuts since I am not able to use it? Or any suggestions for codec settings within K-Lite (installed the mega pack) to get this to work?

I also tried the info here:
http://www.love-media-player.com/play-ts-in-windows-media-player/
and installed Haali and enabled TS when installing. Still no love. I can’t be the only one to have issues loading TS files into custom cuts…

Thanks for your help.

10

EDIT: Het is beter om LAVFilters te installeren, aangezien FFDShow niet meer actief is

Dat is niet waar. We hebben talloze TS-bestanden en die spelen prima af in mediaspeler en laden zonder problemen in Custom Cuts.

Je verwart een paar dingen. Mediaspeler is slechts een wrapper. Wat het wel of niet afspeelt wordt bepaald door Direct Show-mediacodecs. Als Windows een passende codec vindt, stuurt het de video naar de codec om de stream te decoderen en de ruwe data terug te geven, die vervolgens wordt weergegeven.

Er zijn twee soorten codecs: containercodecs en videocodecs.

TS is een container die mpeg1, mpeg2, mpeg4, mpegH of elk ander ondersteund videoformaat kan bevatten. Wanneer mediaspeler een videobestand laadt, probeert het eerst een containercodec te vinden die TS-containers kan decoderen. De Direct Show- en Media Foundation-laag van Windows heeft ingebouwde ondersteuning voor de meeste gangbare containers, behalve voor MKV (waarom MCEBuddy met LAVFilters wordt geleverd, dat de codec toevoegt die nodig is om MKV-bestanden te laden).

De volgende stap is het identificeren van de codec die verantwoordelijk is voor het decoderen van de videostream (mpeg1/2/4/H etc.). Ook hiervoor heeft Windows ingebouwde ondersteuning via de Media Foundation-laag voor de meeste codecs, behalve voor zeldzame zoals flash of mpegH. (Daarom wordt MCEBuddy geleverd met LAVFilters, dat uitstekend samenwerkt met de Media Foundation-laag en Direct Show-codecs om aan te vullen wat Windows al heeft, en een prima interface biedt om te schakelen tussen Windows-codecs en LAVFilters-codecs.)

Dus dit heeft niets te maken met mediaspeler en alles met hoe je systeem is ingesteld.

Alle problemen die mensen ondervinden, hebben te maken met de codecs die ze gebruiken. We raden het gebruik van shark, k-lite of andere codec-pakketten af, omdat ze de helft van het Windows Media Foundation-systeem vernietigen (letterlijk: ze schakelen de helft uit en breken soms de registerinstellingen zo erg dat je het niet meer kunt herstellen) en codecs installeren die niet compatibel zijn met het Direct Show-framework, waardoor alles kapotgaat.

We hebben vrijwel geen enkel probleem met onze testmachines met de meeste bestanden en Custom Cuts. Ze zijn schone Windows-installaties zonder aangepaste codec-pakketten.

Als je Custom Cuts wilt gebruiken, begin dan met een schone Windows-installatie en installeer geen codec-pakketten tenzij je zeker weet dat je ze nodig hebt.

11

I appreciate your time in replying. I should have been more specific that, from my research, windows media player doesn’t natively support TS files. Not to say it can’t play them, it just doesn’t natively support it without jumping through some hoops. But what do I know, everything I read on the internet could be wrong.

At the end of the day though, I have no clue. I’m not a programmer nor engineer. All I know is that TS files work in everything except your program and windows media player. The only solution you propose is for me to start fresh with windows 10 which I am not willing to do since I have many other things I do with this computer besides watching TV shows which need edited. However, based on your response is, this isn’t an issue you can help me with short of reformatting my PC. I just wish there was an easy solution or at least steps I could take to narrow down the problem and fix it. Guess not. Thanks again for your time.

12

I just remembered I have a surface pro 3 which I barely use. No codecs to speak of installed. Actually there isn’t much of anything installed on it except for Microsoft office and a couple work programs. I just installed MCEBuddy and tried to use custom cuts. Same exact error. Tried to play the TS file in the default player. The sound played but no picture. It said a codec was needed and downloaded it automatically. picture showed up after. Tried custom cuts again. Still no go, same error. Guess I am just crap out of luck as I basically tried your suggestion, there is literally almost nothing installed on my surface pro.

13

Once again, that’s factually incorrect wherever you’re getting your information. Take a fresh install of Windows 8 or 10 it opens a TS container without any issues, windows foundation and directshow codecs support MP4, AVI, TS and most other popular formats, infact Windows 10 also supports MKV.

As for your error about codecs not found that’s back to my point 2, the actual video codec. I don’t know what video codec is contained in your TS files. If you want you can upload a copy of your TS file to our server and we can play it here to see it works on a stock system.

We have been saying for years that installing 3rd party codec packs like K-Lite and Shark just break the system. FFDShow is the only pack designed to work with windows instead of hacking and breaking the system.

I know you’re facing problems and it could your codecs packs which breaks windows media foundation, there’s no way to know unless you either upload the videos or take a fresh install of windows and try it out.

14

Honestly I could care less if Windows media player supports TS files or not. I’m sorry if my misstatements as a paying customer are bothering you (as it seems since you keep correcting me). I get it, there is nothing wrong with your software and its my fault for installing stuff on my computer. I even tried your suggestion on putting your software on a fresh version of windows (surface pro) and it still doesn’t work.

Fact is, these files are working everywhere else but your software and windows media player which I never use. I just really want it to work because I like the simplicity of custom cuts (was able to load sd 480 files just fine).

If I actually didnt like your software enough to PAY for it I would have just moved on.

Take it as a compliment that I paid for your software and would like for it to actually work for me instead of making me feel like a tool because im not smart enough to understand codecs and such and just tell you what im reading on the internet.

http://www.afterdawn.com/guides/archive/how_to_play_ts_files.cfm

https://www.techwalla.com/articles/how-to-play-ts-files-in-windows-media-player

https://answers.microsoft.com/en-us/windows/forum/windows_vista-pictures/ts-file-does-not-play-in-wmp-without-renaming-to/e1be34a1-fd83-4683-9119-11751935538e

https://www.google.com/search?q=windows+media+player+play+ts+files&oq=windows+media+player+play+ts+files&aqs=chrome…69i57j0l4.10477j0j1&sourceid=chrome&ie=UTF-8

I’m not trying to get my hand held here im actually trying to work through this. Please let me know where I can upload a file for you to review.

Again, thanks for your help and sorry for my frustration.

15

Just to add - the ts files are created by Plex via Plex server on my Nvidia shield. TV is OTA and the Tuner is a HD Homerun dual.

16

You can upload them here: