I’m a new user, and I’m seeing that all of my conversions with the “MP4 Normal” profile seem to end up using ffmpeg. I see Handbrake failing in the log file, but I’m not sure I understand the cause. Here’s the pertinent section of the log file:
INFORMATION> 2017-11-09T22:43:30 MCEBuddy.AppWrapper.Handbrake --> Handbrake checking for OpenCL and QuickSync support
2017-11-09T22:43:30 MCEBuddy.AppWrapper.Handbrake --> Launching process C:\Program Files\MCEBuddy2x\handbrake\handbrakecli.exe
2017-11-09T22:43:30 MCEBuddy.AppWrapper.Handbrake --> Process arguments -i null -o null
2017-11-09T22:43:30 MCEBuddy.AppWrapper.Handbrake --> UI Session Admin Process : True
2017-11-09T22:43:30 MCEBuddy.AppWrapper.Handbrake --> Starting process as a UISession process with Admin privileges. This requires atleast 1 user to be logged into the system (remote desktop or locally)
2017-11-09T22:43:30 MCEBuddy.AppWrapper.Handbrake --> Setting process priority to Normal
2017-11-09T22:43:30 MCEBuddy.AppWrapper.Handbrake --> [22:43:30] hb_init: starting libhb thread
2017-11-09T22:43:30 MCEBuddy.AppWrapper.Handbrake --> [22:43:30] thread 6706e80 started (“libhb”)
2017-11-09T22:43:30 MCEBuddy.AppWrapper.Handbrake --> HandBrake 20170728192513-45a24df-master (2017080101) - MinGW x86_64 - https://handbrake.fr
2017-11-09T22:43:30 MCEBuddy.AppWrapper.Handbrake --> 8 CPUs detected
2017-11-09T22:43:30 MCEBuddy.AppWrapper.Handbrake --> Opening null…
2017-11-09T22:43:30 MCEBuddy.AppWrapper.Handbrake --> [22:43:30] CPU: Intel® Core™ i7-4790 CPU @ 3.60GHz
2017-11-09T22:43:30 MCEBuddy.AppWrapper.Handbrake --> [22:43:30] - Intel microarchitecture Haswell
2017-11-09T22:43:30 MCEBuddy.AppWrapper.Handbrake --> [22:43:30] - logical processor count: 8
2017-11-09T22:43:30 MCEBuddy.AppWrapper.Handbrake --> [22:43:30] Intel Quick Sync Video support: no
2017-11-09T22:43:30 MCEBuddy.AppWrapper.Handbrake --> [22:43:30] hb_scan: path=null, title_index=1
2017-11-09T22:43:30 MCEBuddy.AppWrapper.Handbrake --> src/libbluray/disc/disc.c:274: failed opening UDF image null
2017-11-09T22:43:30 MCEBuddy.AppWrapper.Handbrake --> src/libbluray/disc/disc.c:352: error opening file BDMV\index.bdmv
2017-11-09T22:43:30 MCEBuddy.AppWrapper.Handbrake --> src/libbluray/disc/disc.c:352: error opening file BDMV\BACKUP\index.bdmv
2017-11-09T22:43:30 MCEBuddy.AppWrapper.Handbrake --> [22:43:30] bd: not a bd - trying as a stream/file instead
2017-11-09T22:43:30 MCEBuddy.AppWrapper.Handbrake --> libdvdnav: Using dvdnav version 5.0.3
2017-11-09T22:43:30 MCEBuddy.AppWrapper.Handbrake --> libdvdread: Encrypted DVD support unavailable.
2017-11-09T22:43:30 MCEBuddy.AppWrapper.Handbrake --> libdvdread: Can’t stat null
2017-11-09T22:43:30 MCEBuddy.AppWrapper.Handbrake --> No such file or directory
2017-11-09T22:43:30 MCEBuddy.AppWrapper.Handbrake --> libdvdread: Could not open null
2017-11-09T22:43:30 MCEBuddy.AppWrapper.Handbrake --> libdvdnav: vm: failed to open/read the DVD
2017-11-09T22:43:30 MCEBuddy.AppWrapper.Handbrake --> [22:43:30] dvd: not a dvd - trying as a stream/file instead
2017-11-09T22:43:30 MCEBuddy.AppWrapper.Handbrake --> [22:43:30] hb_stream_open: open null failed
2017-11-09T22:43:30 MCEBuddy.AppWrapper.Handbrake --> [22:43:30] scan: unrecognized file type
2017-11-09T22:43:31 MCEBuddy.AppWrapper.Handbrake --> [22:43:31] libhb: scan thread found 0 valid title(s)
2017-11-09T22:43:32 MCEBuddy.AppWrapper.Handbrake --> No title found.
2017-11-09T22:43:33 MCEBuddy.AppWrapper.Handbrake --> HandBrake has exited.
–> Process exited with code 2
WARNING> 2017-11-09T22:43:35 MCEBuddy.AppWrapper.Handbrake --> Handbrake failed, non 0 return code
INFORMATION> 2017-11-09T22:43:35 MCEBuddy.AppWrapper.Handbrake --> QuickSync encoding supported available -> False
INFORMATION> 2017-11-09T22:43:35 MCEBuddy.AppWrapper.Handbrake --> H.264 encoding supported available -> False
INFORMATION> 2017-11-09T22:43:35 MCEBuddy.AppWrapper.Handbrake --> H.265 encoding supported available -> False
2017-11-09T22:43:35 MCEBuddy.Transcode.ConvertWithHandbrake --> Handbrake profile disable software encoder fallback after hardware encoding failure (handbrake-DisableSoftwareEncoderFallback) : False
2017-11-09T22:43:35 MCEBuddy.Transcode.ConvertWithHandbrake --> Handbrake profile optimized for hardware encoding, disable auto hardware optimization (handbrake-UsingHardwareEncoding) : False
2017-11-09T22:43:35 MCEBuddy.Transcode.ConvertWithHandbrake --> Cannot find supported h264/h265 software/hardware encoder combination in profile, disabling auto hardware encoder adjustments
Help!
Thanks,
Bret