1st 5-8 seconds screen frozen after mcebuddy converts

when I convert a file using mcebuddy 2.5.6 (or earlier) the 1st 5-8 seconds is always frozen but the audio plays fine during this time. I’ve read some things about this from some others but I cannot for the life of me figure out what it is they do to resolve their issues. I really need some help figuring this out. So the way i have my mcebuddy setup is as follows:

HEVC MP4
Ad Remover None
–Advanced settings
Show type All
Audio and Video max width 1920
Detect and optimize video quality checked
Volume default
Select best soundtrack checked
Multichannel audio checked
Audio language English
–Expert Settings
Media Information Management
Download information checked
Force show type Default
Add information checked
DRM all
Codec ANY
Hardware acceleration GPU Intel
Temp folder D:\temp

I have tried these same settings with MP4 High Quality, Normal & Fast all give the same results.
I cannot figure out why the first 5-8 seconds of the video are always frozen but the audio is fine.

Can anyone tell me what exactly i need to do to fix this problem ? Thank you.