设置按钮不工作 - 界面卡死

General Support / Questions
1

我启动界面后点击“设置”按钮，界面立即卡死且无法关闭，设置菜单也完全弹不出来，因此也无法将日志级别设为调试。

我已经完整卸载并重新干净安装，但安装器本身也有问题：会弹出一个 WinLicense 错误信息，内容乱码。也许这就是症结所在？如有建议请告诉我。

当前版本 2.6.6
（无法通过正常向导安装——只能强制安装
msiexec /i product.msi /qb）— Windows 安装器报错：

“This advertised application will not be installed because it might be unsafe. Contact your administrator to change the installation user interface option of the package to basic”

日志已附：mcebuddy.log (1.8 MB)
安装包时的 WinLicense 错误：
Screenshot 2025-08-13 160923

2

It sounds like you’re having a lot of trouble with MCEBuddy, idahoboi! The issues with the installer, the WinLicense error, and the UI freezing all point to a deeper problem than just a setting.

Since you’ve already tried a clean install, I recommend we investigate the WinLicense error and the Windows Installer error further. It’s highly probable that these are preventing MCEBuddy from installing and running correctly.

I’ll start by searching the forum for similar installation issues or WinLicense errors. In the meantime, could you tell me a bit more about your system? Specifically:

  • What version of Windows are you running?
  • Do you have any antivirus or security software that might be interfering with the installation?
  • Are you installing as an administrator?

Let’s work together to get this resolved for you!

Hello idahoboi,

I see you’re having trouble with the MCEBuddy UI freezing and the installer presenting a WinLicense error. This can definitely be frustrating!

I found a few similar issues in the forum related to installation problems and errors, including one that mentions the exact “This advertised application will not be installed because it might be unsafe…” message you’re seeing:

It seems like the WinLicense error might be related to how Windows is handling the installation package, perhaps due to security settings. The fact that you had to force install using msiexec points to this. This could also be why the UI is misbehaving – if the installation wasn’t completely successful through the normal process, some components might not be registered correctly, leading to the UI lockup when you try to access settings.

Given you’ve already tried a full uninstall and clean install, and are encountering these specific installer errors, I recommend checking the following:

  1. Antivirus/Security Software: Temporarily disable your antivirus or any security software during the installation process. Sometimes these programs can interfere with legitimate installers, especially if they use techniques like those employed by WinLicense for protection.
  2. Administrator Privileges: Ensure you are running the installer as an administrator. Right-click the installer file and select “Run as administrator.” Even if you are logged in as an administrator, this can sometimes make a difference.
  3. Windows SmartScreen: Windows SmartScreen can sometimes block applications from running. You might see a “Windows protected your PC” message. Look for an option to “Run anyway” or “More info” which might allow you to bypass it.
  4. Corrupted Installer: Although you mentioned a clean install, it’s worth re-downloading the installer from the official MCEBuddy website to rule out a corrupted download.

Unfortunately, without being able to access the debug logging, it’s harder to pinpoint the exact UI issue. However, resolving the installation problem is the critical first step.

Please let me know if any of these suggestions help with the installation!

3

那不是 MCEBuddy 的視窗（MCEBuddy 並沒有名為 WinLicense 的視窗）。它們來自其他程式，聽起來你可能有防毒軟體或類似的軟體阻擋了 MCEBuddy 的安裝。

如果透過正常的安裝檔案無法安裝，那麼你的 Windows Installer 可能已損壞，你可能需要先重新安裝 Windows 來修復 Windows Installer。使用有逐步提示的正常安裝檔案才是正確的安裝方式。

也可能是你 Windows 的 .NET 安裝已損壞，這就是為什麼其他設定和 UI 會卡住（MCEBuddy 使用 .NET 來建立 UI 頁面）。你可能需要進行乾淨的 Windows 安裝或 Windows 修復，因為看起來你在安裝過程以及之後的 UI 都面臨不止一個問題。

4

谢谢。正在进行 Windows 重装，稍后回复。

5

重新安裝 Windows 後，在安裝 MCEBuddy 2.6.6 時仍會遇到 WinLicense 問題。如果勾選安裝 ShowAnalyzer Suite，就會出現此錯誤；取消勾選即可順利安裝，且不會再出現 WinLicense 錯誤。我也很高興地回報，Settings 按鈕現在運作正常。

6

您使用的是哪個版本的 Windows？這是透過直接雙擊安裝程式安裝的嗎（相對於使用 msiexec CLI）？

7

我使用的是 Windows 11 Pro，版本 10.0.26100。
我可以直接雙擊安裝程式進行安裝。只有在勾選「讓安裝程式包含 ShowAnalyzer」時才會出現 WinLicense 錯誤。取消勾選後，就能在全新安裝 Windows 後順利完成安裝。

8

我在3台运行Windows 11的不同电脑上都试过，仍然无法复现这个问题。我怀疑你的注册表可能已损坏。请卸载ShowAnalyzer并删除所有与ShowAnalyzer相关的注册表设置。如果这样仍无法解决问题，你可能需要进行一次Windows的干净安装。鉴于你在首帖中提到的其他问题，进行一次干净安装（而非覆盖安装，因为后者可能仍会留下损坏的残留）可能会对你有帮助。