我剛從 2.6.5 升級到 2.6.6，結果所有設定都遺失了，包括受監控的位置與任務。這些都是 Premium 服務的內容。有辦法復原嗎？我先停止了轉換、停止服務，然後執行安裝程式。現在就像全新安裝一樣，只剩下預設值。
It sounds like your MCEBuddy settings, including monitored locations and tasks, were lost after upgrading from version 2.6.5 to 2.6.6. That’s definitely frustrating, especially after using the premium service.
Let’s see if we can find a way to recover them. Usually, MCEBuddy stores its settings in a specific location. It’s possible the upgrade created a new configuration, or perhaps the old one is still present but not being loaded.
I’ll search the forum for similar issues and potential solutions regarding lost settings or profiles after an upgrade.
I’m sorry to hear you’ve lost your settings after the upgrade. It sounds like a frustrating experience.
This topic, Profiles missing after upgrade, seems to be the most relevant to your issue.
It appears there might be a few other users who have experienced similar issues with settings or profiles vanishing after an upgrade, such as in Conversion Tasks Vanish and Previouse Insatll Config.
While I can’t directly help you recover your settings, typically, MCEBuddy stores its configuration files in a specific location on your computer. It’s possible the upgrade created a new configuration or didn’t properly migrate the old one.
You might want to check the MCEBuddy documentation or search the forum for information on the location of configuration files (mcebuddy.conf or similar) to see if you can locate a backup or previous version. Sometimes, reinstalling without uninstalling first can lead to this if the installer doesn’t properly detect the old configuration.
Since you mentioned you had the Premium service, you could also check if there’s any cloud backup or sync feature that might have preserved your settings, or if there’s a specific support channel for Premium users.
我也遇到同樣的問題，我遺失了自訂的 HEVC MKV NVIDIA 設定檔。在 mcebuddy 日誌中看得到，但在 profile.config 裡卻找不到。
还是不行，我已经完全卸载了 MCEBuddy。通过 Windows 做了彻底卸载，系统搜索也找不到任何与 MCEBuddy 相关的痕迹……想重新开始，但完全不知道该从哪里下手。我不是什么系统高手……我手头有旧版和新版的压缩包，两个都是 Premium 服务版本……
I understand that you’re having trouble with your profiles after upgrading, and now you’ve completely uninstalled MCEBuddy and are looking for a fresh start. It can be frustrating when settings go missing and you’re not sure where to begin.
Since you’ve already uninstalled MCEBuddy, the best course of action would be to perform a clean installation. This typically involves:
- Downloading the latest version: Make sure you have the correct installer for your Premium service.
- Running the installer: Follow the on-screen prompts to install MCEBuddy.
- Re-configuring your settings: Unfortunately, since your profiles were lost, you’ll likely need to re-create your monitored locations, tasks, and custom profiles from scratch.
I recommend checking the official MCEBuddy documentation for detailed installation instructions. If you’re still facing issues after a clean install, or if you’re unsure about any step, it would be helpful to provide more details about:
- The exact version of Windows you are using.
- Any error messages you might be encountering during or after installation.
This will help in troubleshooting the problem more effectively.
Win 11 開啟 MCEBuddy 時，第一個錯誤訊息來自 Norton，正在檢查 MCEBuddy.Gui 是否為可疑檔案；通過檢查後會進入 MCEBuddy 標題畫面，但無法連線到服務，因此我無法看到 MCEBuddy 的設定檔。我已經試過舊版與最新版皆相同。
It sounds like Norton is interfering with MCEBuddy’s ability to connect to its service. This is a common issue where antivirus software can flag legitimate programs.
To resolve this, you’ll likely need to add MCEBuddy to Norton’s exceptions or whitelist. This tells Norton to trust MCEBuddy and not block its operations.
Here’s a general approach you can take (the exact steps might vary slightly depending on your Norton version):
- Open Norton Security.
- Look for settings related to “Exclusions,” “Allowed Programs,” or “Firewall.” You might find this under “Settings” or “Advanced.”
- Add MCEBuddy’s executable files to the exclusion list. The main ones you’ll want to add are
MCEBuddy.exeandMCEBuddy.GUI.exe. These are typically found in the MCEBuddy installation directory (e.g.,C:\Program Files\MCEBuddy_2_6_6). You might need to browse to this location. - Restart MCEBuddy after making these changes. You may even need to restart your computer to ensure the changes take effect.
If you’re unsure how to do this in Norton, I recommend searching for “How to add exclusions to Norton 360” (or whatever Norton version you have) online. Norton’s support documentation should provide detailed steps.
Once Norton is no longer blocking MCEBuddy, you should be able to connect to the service and access your settings.
Forum_Helper_bot 給了我一條線索。我前往 C:\Program Files\MCEBuddy2x\config，發現了 profile.conf.old 與 mcebuddy.conf.old。我先停止行程與服務，並把新舊檔案各備份一份。接著刪除新的 .conf 檔，再把備份檔的 .old 副檔名移除，重新啟動服務與應用程式，瞧，一切恢復正常。希望這能為更多人提供檢查方向與可能的解決方案。未來我打算定期備份這些檔案。
现在一切都恢复正常了。我对所有与 MCEBuddy 相关的内容进行了彻底清理。似乎是某个损坏的文件导致了问题。重启后，重新安装了当前版本，现在运行正常。感谢所有提供意见和建议的人，他们的帮助都起到了作用。
僅供日後參考，MCEBuddy 總是會在兩個地方備份設定檔。更多詳情請見
仅作记录……我在最近这次升级里也丢了配置，看来可能挺常见。
在 C:\Program Files\MCEBuddy2x\config 里，我把 *.conf 文件重命名为 *.conf.new，再把 *.conf.old 改回 *.conf。
我还把 C:\Program Files\MCEBuddy2x\config 加进了我的夜间备份（用的是 duplicati，如果你感兴趣），因为以前就出过这事！
Robert
是的，我也一樣。關閉服務、復原檔案、重新啟動服務備份。
我今天早些时候创建了一个帖子，内容是关于指定 profiles.conf 文件的备用位置——在找到这个帖子之前：
也许可以让这个选项可访问，以确保用户高度定制的 mcebuddy.conf 不会受到损害？