Handbrake crasht bij hardware-encoding op nieuwe pc

General Support / Questions Hardware-codering
1

Ik heb een nieuwe pc gebouwd met een Intel-moederbord/cpu, maar een AMD-gpu. Bij x265-encoding had mijn pc een anime-aflevering van 24 minuten ongeveer 20-30 minuten nodig. Toen ik de AMD VCE-instelling probeerde, was ik verbaasd dat hetzelfde bestand in ongeveer 2 minuten werd geconverteerd. Ik kon een heel seizoen afleveringen converteren, één keer. Ik merkte dat sommige frames gepixeld waren, dus wilde ik de preset van ‘balanced’ naar ‘quality’ wijzigen. Sindsdien is het me niet meer gelukt om consistent een encode met AMD VCE te voltooien. Alle encodes vielen na 5-10 seconden uit, meestal met een crash van de app. Toen ik de energie-instellingen van ‘balanced’ naar ‘high performance’ wijzigde, kwam ik tot ongeveer 90% voordat de encode mislukte of HandBrake crashte. Als de app niet crashte en ik de logs kon bekijken, zag ik dat HandBrake steeds probeerde nvEncodeAPI64.dll te laden… een Nvidia-bibliotheek?
Ik downloadde de .dll en plaatste deze in de System32-map; daarna kreeg ik de melding dat nvcuda.dll (ook een Nvidia-bibliotheek) niet kon worden geladen. Na het toevoegen van die dll verscheen de fout „Cannot load cuDevicePrimaryCtxRetain”. De encodes vielen binnen enkele seconden uit, dus verwijderde ik beide dll’s weer uit System32. Ik krijg HandBrake niet meer stabiel met de AMD VCE-encoder. Met de gewone AMD VCE kwam ik iets verder dan met 10-bit AMD VCE, maar geen van beiden voltooit betrouwbaar een encode. Terug naar H.265 werkt het weer, maar duurt weer 20-30 minuten en de kwaliteit is niet zo goed als de ene keer dat AMD VCE wél lukte. Na dat resultaat wil ik graag dat AMD VCE betrouwbaar werkt, maar ik kom er niet achter waarom de encodes blijven falen en de app blijft crashen.

Windows 11 Pro Versie 23H2
Geïnstalleerd op 7-4-2024
Build 22631.2861
Windows Feature Experience Pack 1000.22681.1000.0
Moederbord: TX GAMING B760M WIFI
CPU: Intel i13700KF
GPU: Radeon RX 7800 XT 16G GDDR6
PSU: ROG-STRIX-850G-WHITE
RAM: ADATA XPG Lancer RGB 32GB DDR5-7200

2

We hebben de conversielogs nodig om te zien wat er aan de hand is. Als Handbrake zelf crasht, kan het een slechte grafische driver zijn. Probeer ook Handbrake bij te werken door de nieuwste 64-bit build te downloaden en te vervangen in de mcebuddy-installatiemap en kijk of dat helpt.

3

Ik geloof dat 1.7.3 de nieuwste versie is… hoe zou ik de door jou aanbevolen update uitvoeren? Ik heb een van mijn conversielogs op het handbrake-forum. Ik zal proberen een link te vinden

4

HandBrake 1.7.3 (2024021000)
OS: Microsoft Windows NT 10.0.22631.0
CPU: 13th Gen Intel(R) Core™ i7-13700KF
Ram: 32577 MB,
GPU Information:
AMD Radeon RX 7800 XT - 31.0.24027.1012
Screen: 2048x1152
Temp Dir: C:\Users\User\AppData\Local\Temp
Install Dir: C:\Applications\HandBrake
Data Dir: C:\Users\User\AppData\Roaming\HandBrake


 # Starting Encode ...

[03:38:19] base preset: Anime (Modified)
[03:38:19] hb_init: starting libhb thread
[03:38:19] Starting work at: Wed Apr 10 03:38:19 2024
[03:38:19] 1 job(s) to process
[03:38:19] json job:
{
  "Audio": {
    "AudioList": [
      {
        "DRC": 0,
        "Encoder": "copy:aac",
        "Gain": 0,
        "Mixdown": -1,
        "NormalizeMixLevel": false,
        "Samplerate": 0,
        "Track": 1,
        "DitherMethod": 0
      },
      {
        "DRC": 0,
        "Encoder": "copy:eac3",
        "Gain": 0,
        "Mixdown": -1,
        "NormalizeMixLevel": false,
        "Samplerate": 0,
        "Track": 3,
        "DitherMethod": 0
      }
    ],
    "CopyMask": [
      "copy:aac",
      "copy:ac3",
      "copy:dtshd",
      "copy:dts",
      "copy:mp3",
      "copy:truehd",
      "copy:flac",
      "copy:eac3",
      "copy:mp2"
    ],
    "FallbackEncoder": "av_aac"
  },
  "Destination": {
    "ChapterList": [
      {
        "Name": "Intro"
      },
      {
        "Name": "Scene 1"
      },
      {
        "Name": "Scene 2"
      },
      {
        "Name": "Scene 3"
      },
      {
        "Name": "Credits"
      }
    ],
    "ChapterMarkers": true,
    "AlignAVStart": false,
    "File": "C:\\Users\\User\\Videos\\Sand Land The Series S01E01 - The Story of the Fiend Prince EP1 Departure.mkv",
    "Options": {
      "IpodAtom": false,
      "Optimize": false
    },
    "Mux": "av_mkv"
  },
  "Filters": {
    "FilterList": [
      {
        "ID": 5,
        "Settings": {
          "mode": "23"
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      },
      {
        "ID": 4,
        "Settings": {
          "block-height": "16",
          "block-thresh": "40",
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          "filter-mode": "2",
          "mode": "3",
          "motion-thresh": "1",
          "spatial-metric": "2",
          "spatial-thresh": "1"
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      },
      {
        "ID": 19,
        "Settings": {
          "crop-bottom": "0",
          "crop-left": "0",
          "crop-right": "0",
          "crop-top": "0",
          "height": "1080",
          "width": "1920"
        }
      },
      {
        "ID": 10,
        "Settings": {
          "mode": "0"
        }
      }
    ]
  },
  "PAR": {
    "Num": 1,
    "Den": 1
  },
  "Metadata": {
    "Artist": "Mutsumi Tamura, Kazuhiro Yamaji, Ch\u00F4, Satoshi Tsuruoka, Nobuo Tobita, Chafuurin, Mikako Komatsu, Ayumu Murase, Akio Otsuka, Tomokazu Sugita, Kouji Yusa, Hiroyuki Yoshino, Masafumi Kobatake",
    "Comment": "In the barren Sand Land, a human named Sheriff Rao decides to head out in search of the Legendary Spring to save his people who are dying of thirst. The Fiend Prince Beelzebub and the demon burglar, Thief, soon join him, but what awaits the unlikely trio are desert monsters and nefarious bandits.",
    "Description": "In the barren Sand Land, a human named Sheriff Rao decides to head out in search of the Legendary Spring to save his people who are dying of thirst. The Fiend Prince Beelzebub and the demon burglar, Thief, soon join him, but what awaits the unlikely trio are desert monsters and nefarious bandits.",
    "Genre": "Fantasy, Animation, Adventure, Action, Anime",
    "LongDescription": "In the barren Sand Land, a human named Sheriff Rao decides to head out in search of the Legendary Spring to save his people who are dying of thirst. The Fiend Prince Beelzebub and the demon burglar, Thief, soon join him, but what awaits the unlikely trio are desert monsters and nefarious bandits.",
    "Name": "The Story of the Fiend Prince EP1: Departure",
    "ReleaseDate": "2024-03-20"
  },
  "SequenceID": 0,
  "Source": {
    "Angle": 1,
    "Range": {
      "Type": "chapter",
      "Start": 1,
      "End": 5
    },
    "Title": 1,
    "Path": "C:\\Users\\User\\Downloads\\Media\\Sand Land The Series S01E01 - The Story of the Fiend Prince EP1 Departure.mkv",
    "HWDecode": 0
  },
  "Subtitle": {
    "Search": {
      "Burn": false,
      "Default": false,
      "Enable": false,
      "Forced": false
    },
    "SubtitleList": [
      {
        "Burn": false,
        "Default": false,
        "Forced": false,
        "ID": 1,
        "Offset": 0,
        "Track": 0
      },
      {
        "Burn": false,
        "Default": true,
        "Forced": false,
        "ID": 2,
        "Offset": 0,
        "Track": 1
      }
    ]
  },
  "Video": {
    "Encoder": "vce_h265",
    "Level": "auto",
    "Bitrate": 1450,
    "MultiPass": false,
    "Turbo": false,
    "ColorMatrixCode": 0,
    "Options": "Preset: Animation",
    "Preset": "quality",
    "Profile": "main",
    "QSV": {
      "Decode": false
    },
    "HardwareDecode": 0
  }
}
[03:38:19] CPU: 13th Gen Intel(R) Core(TM) i7-13700KF
[03:38:19]  - logical processor count: 24
[03:38:19] Intel Quick Sync Video support: no
[03:38:19] hb_scan: path=C:\Users\User\Downloads\Media\Sand Land The Series S01E01 - The Story of the Fiend Prince EP1 Departure.mkv, title_index=1
Input #0, matroska,webm, from 'C:\Users\User\Downloads\Media\Sand Land The Series S01E01 - The Story of the Fiend Prince EP1 Departure.mkv':
  Metadata:
    encoder         : libebml v1.4.5 + libmatroska v1.7.1
    TITLE           : The Story of the Fiend Prince EP1: Departure
    ARTIST          : Mutsumi Tamura, Kazuhiro Yamaji, Chô, Satoshi Tsuruoka, Nobuo Tobita, Chafuurin, Mikako Komatsu, Ayumu Murase, Akio Otsuka, Tomokazu Sugita, Kouji Yusa, Hiroyuki Yoshino, Masafumi Kobatake
    ACTOR           : Mutsumi Tamura, Kazuhiro Yamaji, Chô, Satoshi Tsuruoka, Nobuo Tobita, Chafuurin, Mikako Komatsu, Ayumu Murase, Akio Otsuka, Tomokazu Sugita, Kouji Yusa, Hiroyuki Yoshino, Masafumi Kobatake
    GENRE           : Fantasy, Animation, Adventure, Action, Anime
    DATE_RELEASED   : 2024-03-20
    DATE_RELEASE    : 2024-03-20
    DATE_RECORDED   : 2024-03-20
    CONTENT_TYPE    : TV Show
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    SUMMARY         : In the barren Sand Land, a human named Sheriff Rao decides to head out in search of the Legendary Spring to save his people who are dying of thirst. The Fiend Prince Beelzebub and the demon burglar, Thief, soon join him, but what awaits the unlikely trio
    SYNOPSIS        : In the barren Sand Land, a human named Sheriff Rao decides to head out in search of the Legendary Spring to save his people who are dying of thirst. The Fiend Prince Beelzebub and the demon burglar, Thief, soon join him, but what awaits the unlikely trio
    SORT_WITH       : Sand Land: The Series S01E01
    COLLECTION/TITLE: Sand Land: The Series
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    SEASON/PART_NUMBER: 1
  Duration: 00:24:02.05, start: 0.000000, bitrate: 6801 kb/s
  Chapters:
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      Metadata:
        title           : Intro
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      Metadata:
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      Metadata:
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      Metadata:
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      Metadata:
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  Stream #0:0: Video: h264 (High), yuv420p(tv, bt709, progressive), 1920x1080 [SAR 1:1 DAR 16:9], 24 fps, 24 tbr, 1k tbn (default)
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[03:38:19] add_ffmpeg_subtitle: unknown subtitle stream type: 0x0
[03:38:19] add_ffmpeg_subtitle: unknown subtitle stream type: 0x0
[03:38:19] add_ffmpeg_subtitle: unknown subtitle stream type: 0x0
[03:38:19] add_ffmpeg_subtitle: unknown subtitle stream type: 0x0
[03:38:19] add_ffmpeg_subtitle: unknown subtitle stream type: 0x0
[03:38:19] add_ffmpeg_subtitle: unknown subtitle stream type: 0x0
[03:38:19] add_ffmpeg_subtitle: unknown subtitle stream type: 0x0
[03:38:19] add_ffmpeg_subtitle: unknown subtitle stream type: 0x0
[03:38:19] add_ffmpeg_subtitle: unknown subtitle stream type: 0x0
[03:38:19] add_ffmpeg_subtitle: unknown subtitle stream type: 0x0
[03:38:19] add_ffmpeg_subtitle: unknown subtitle stream type: 0x0
[03:38:19] add_ffmpeg_subtitle: unknown subtitle stream type: 0x0
[03:38:19] add_ffmpeg_subtitle: unknown subtitle stream type: 0x0
[03:38:19] add_ffmpeg_subtitle: unknown subtitle stream type: 0x0
[03:38:19] add_ffmpeg_subtitle: unknown subtitle stream type: 0x0
[03:38:19] add_ffmpeg_subtitle: unknown subtitle stream type: 0x0
[03:38:19] scan: decoding previews for title 1
[03:38:19] scan: audio 0x1: aac, rate=48000Hz, bitrate=1 Deutsch (AAC LC, 2.0 ch)
[03:38:19] scan: audio 0x2: aac, rate=48000Hz, bitrate=1 English (AAC LC, 2.0 ch)
[03:38:19] scan: audio 0x3: aac, rate=48000Hz, bitrate=1 Francais (AAC LC, 2.0 ch)
[03:38:19] scan: audio 0x4: eac3, rate=48000Hz, bitrate=256000 ??? (E-AC3, 5.1 ch, 256 kbps)
[03:38:19] using container PAR 1:1
[03:38:19] scan: 10 previews, 1920x1080, 24.000 fps, autocrop = 0/0/0/0, aspect 16:9, PAR 1:1, color profile: 1-1-1, chroma location: left
[03:38:19] libhb: scan thread found 1 valid title(s)
[03:38:19] Starting Task: Encoding Pass
[03:38:19] work: skipping crop/scale filter
[03:38:19] job configuration:
[03:38:19]  * source
[03:38:19]    + C:\Users\User\Downloads\Media\Sand Land The Series S01E01 - The Story of the Fiend Prince EP1 Departure.mkv
[03:38:19]    + title 1, chapter(s) 1 to 5
[03:38:19]    + container: matroska,webm
[03:38:19]    + data rate: 6801 kbps
[03:38:19]  * destination
[03:38:19]    + C:\Users\User\Videos\Sand Land The Series S01E01 - The Story of the Fiend Prince EP1 Departure.mkv
[03:38:19]    + container: Matroska (libavformat)
[03:38:19]      + chapter markers
[03:38:19]  * video track
[03:38:19]    + decoder: h264 8-bit (yuv420p)
[03:38:19]    + filters
[03:38:19]      + Comb Detect (mode=3:spatial-metric=2:motion-thresh=1:spatial-thresh=1:filter-mode=2:block-thresh=40:block-width=16:block-height=16)
[03:38:19]      + Decomb (mode=55)
[03:38:19]      + Framerate Shaper (mode=0)
[03:38:19]        + frame rate: same as source (around 24.000 fps)
[03:38:19]    + Output geometry
[03:38:19]      + storage dimensions: 1920 x 1080
[03:38:19]      + pixel aspect ratio: 1 : 1
[03:38:19]      + display dimensions: 1920 x 1080
[03:38:19]    + encoder: H.265 (AMD VCE)
[03:38:19]      + preset:  quality
[03:38:19]      + options: Preset: Animation
[03:38:19]      + profile: main
[03:38:19]      + level:   auto
[03:38:19]      + bitrate: 1450 kbps, pass: 0
[03:38:19]      + color profile: 1-1-1
[03:38:19]      + chroma location: left
[03:38:19]  * subtitle track 1, ??? (UTF-8) (track 0, id 0x5, Text) -> Passthrough
[03:38:19]  * subtitle track 2, English (UTF-8) (track 1, id 0xb, Text) -> Passthrough, Default
[03:38:19]  * audio track 1
[03:38:19]    + decoder: English (AAC LC, 2.0 ch) (track 2, id 0x2)
[03:38:19]      + samplerate: 48000 Hz
[03:38:19]    + AAC Passthru
[03:38:19]  * audio track 2
[03:38:19]    + decoder: ??? (E-AC3, 5.1 ch, 256 kbps) (track 4, id 0x4)
[03:38:19]      + bitrate: 256 kbps, samplerate: 48000 Hz
[03:38:19]    + E-AC3 Passthru
[03:38:19] sync: expecting 34609 video frames
[03:38:19] encavcodecInit: H.265 (AMD VCE)
[03:38:19] encavcodec: encoding at rc=vbr_peak Bitrate 1450
[03:38:19] encavcodec: encoding with stored aspect 1/1
[03:38:19] sync: first pts video is 0
[03:38:19] sync: "Intro" (1) at frame 1 time 0
[03:38:19] sync: first pts audio 0x2 is 0
[03:38:19] sync: first pts audio 0x4 is 0
[03:38:20] sync: first pts subtitle 0x5 is 262440
[03:38:20] sync: "Scene 1" (2) at frame 304 time 1136250
[03:38:20] sync: first pts subtitle 0xb is 1800000
5

niet het antwoord dat je wilt, maar de beste encoder is de Quicksync op de UHD 770 die in 12e generatie en nieuwere Intel-cpu’s zit (niet die van jou, want die heeft geen iGPU)

NVENC en CUDA zijn voor Nvidia-kaarten, maar het leek erop dat je de AMD-encoder hebt geselecteerd

Ik ben helaas van MCBuddy afgestapt; ik wilde duizenden bestanden converteren en het kon er niet goed mee overweg. Ik gebruik nu Tdarr.

Die UHD 770 met Quicksync is geen grap, hij blaast de Nvidia-encoder/decoder uit het water, en die blaast op zijn beurt de AMD-kaarten weg. AMD heeft nooit bekend gestaan om goede encode/decoders, en helaas loopt de meeste software bovendien achter met fatsoenlijke ondersteuning.

6

Welke software zou je aanbevelen om mijn GPU te gebruiken voor encoderen, aangezien het niet goed lijkt samen te werken met Handbrake? Ik heb een paar encodes tot een goed einde kunnen brengen, maar helaas niets consistent. Slechts 1 op de 10 encodes haalt de 90%. Ik zag dat ik met de AMD VCE-instelling gemiddeld 400fps haalde tijdens de conversie wanneer het succesvol was!

7

Ik neem aan dat je hetzelfde probleem hebt met de nieuwste handbrake-build. Zo ja, probeer dan het profiel dat je in MCEBuddy gebruikt te wijzigen om ffmpeg in plaats van handbrake te gebruiken

order=ffmpeg

Als de nieuwste versie van handbrake voor jou werkt, download dan gewoon het nieuwste handbrake CLI-exe-bestand en plaats het in de handbrake-map waar MCEBuddy is geïnstalleerd.

8

Ik zou de goedkoopste Intel ARC-kaart gebruiken die je kunt vinden voor encoding. Geen driverproblemen voor mij of mislukte encodings.

Intel 12600k
Intel ARC A380
Teamgroup 16 GB
H.265 quicksync encoding vergelijkbaar met AV1 in grootte en kwaliteit.