# System.IO.IOException: The specified network name is no longer available
**URL:** https://discussion.mcebuddy2x.com/t/system-io-ioexception-the-specified-network-name-is-no-longer-available/3029
**Category:** General Support / Questions
**Created:** [August 13, 2019, 12:20am UTC](https://discussion.mcebuddy2x.com/t/system-io-ioexception-the-specified-network-name-is-no-longer-available/3029 "2019-08-13T00:20:50Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@goddahavit](https://discussion.mcebuddy2x.com/u/goddahavit)
#### Post date: [August 13, 2019, 12:20am UTC](https://discussion.mcebuddy2x.com/t/system-io-ioexception-the-specified-network-name-is-no-longer-available/3029/1 "2019-08-13T00:20:50Z")
Hello, My setup has been great for months but 2 weeks ago my pc stopped moving the files to my Nas a mycloud ex4 with 2 drives in a mirror.
the above error is the only thing i can find in the logs.
I have tried another windows 10 pc and get the same result. unfortunately when this happens the converted file is lost and i can try to reconvert. i tried to check the box to fallback to source directory but that doesnt seem to do anything, my source is a linux pc
it doesnt seem to be permissions as it connects, created directory and copy’s part of the file but not complete.
[According to Jim S07E18.The Devil Went Down to Oak Park.ts-Convert to MP4-2019-08-12T14-54-21.6920921-04-00.log](https://discussion.mcebuddy2x.com/uploads/short-url/hpxqHNiMRGS7YnQZWwURSUxL12q.log) (635.3 KB)
any thoughts by anyone?
thanks
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### Author:  [@Goose](https://discussion.mcebuddy2x.com/u/Goose)
#### Post date: [August 14, 2019, 9:53pm UTC](https://discussion.mcebuddy2x.com/t/system-io-ioexception-the-specified-network-name-is-no-longer-available/3029/2 "2019-08-14T21:53:51Z")
That means windows is not able to access your network drive. There are a couple of things to note when using network drives in mcebuddy since the engine runs in kernel space by default:
1. Enter credentials for your network drive in mcebuddy
2. Check your network/server time, [if the network time is off windows won’t connect](https://discussion.mcebuddy2x.com/t/cant-get-mcebuddy-working-on-this-new-computer/2424/2)
3. Windows can’t access the drive
You don’t have fallback configured:
> Fallback Destination → False
You can see more about it here:
> [@MCEBuddy FAQ - Common Issues and Errors](https://discussion.mcebuddy2x.com/t/mcebuddy-solution-to-common-errors-and-issues/25):
>
> > **Table Of Contents:**
> >
> > \ MCEBuddy doesn’t capture all my commercials or cuts too little/much of the commercials\ \ With newer MCEBuddy builds (2.3.15 and later) the video conversions fail randomly\<…
> [@Using mapped drives to NAS server on Windows 10](https://discussion.mcebuddy2x.com/t/using-mapped-drives-to-nas-server-on-windows-10/550):
>
> So i have read everything I can find on your discussion site and tried them all with no success. I have a NAS with Plex and Live TV DVR setup so it captures from my HomerunConnect via Plex to a NAS share. Iwould like MCEBuddy to monitor that share and convert the files to smaller format and remove commercials and drop it in a different folder on that same NAS share drive. I have tried going into the GENERAL SETTINGS and adding the network authentication using my map drrive creds to my NAS and…
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### Author:  [@goddahavit](https://discussion.mcebuddy2x.com/u/goddahavit)
#### Post date: [August 15, 2019, 9:02pm UTC](https://discussion.mcebuddy2x.com/t/system-io-ioexception-the-specified-network-name-is-no-longer-available/3029/3 "2019-08-15T21:02:43Z")
This seems to be something wrong on the nas side, perhaps due to ms screwing up smb1…
I did a firmware update on my nas, and all seems to be resolved. needless to say my nas is suspect so ill be watching it closely.
thanks for the replys.
Eric