# Problems with processing recordings with new audio input

**URL:** https://discussion.mcebuddy2x.com/t/problems-with-processing-recordings-with-new-audio-input/5514
**Category:** Hardware Encoding
**Created:** [July 24, 2024, 7:45pm UTC](https://discussion.mcebuddy2x.com/t/problems-with-processing-recordings-with-new-audio-input/5514 "2024-07-24T19:45:46Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![boyd.r2](https://discussion.mcebuddy2x.com/letter_avatar_proxy/v4/letter/b/f08c70/32.png) [@boyd.r2](https://discussion.mcebuddy2x.com/u/boyd.r2)
#### Post date: [July 24, 2024, 7:45pm UTC](https://discussion.mcebuddy2x.com/t/problems-with-processing-recordings-with-new-audio-input/5514/1 "2024-07-24T19:45:46Z")

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I have been using Debut by NCH Software to record programs on my Mac. Until this week I had no problem with MCEBuddy processing these files. Up until now I was using the Debut Virtual Audio Device to record the audio but it has stopped working as of this week. I switched to Loopback by Rogue Amoeba to record the audio. The original MP4 file plays well but MCEBuddy 2.6 abandons the task of processing part way through. I was able to process a very short recording of 2 minutes using Debut & Loopback but the longer programs fail. I can attach the log files if necessary.  
The final portion of the log for the failed attempt is below. Any assistance would be greatly appreciated.

```auto
CHAPTER INFO ->

2024-07-24T12:17:59 MCEBuddy.CommercialScan.Scanner --> EDL: Minimum segment size 4 seconds.
--> EDL Setting (ForceEDL) -> False
--> EDL Settings (ForceEDLP) -> False
2024-07-24T12:17:59 MCEBuddy.CommercialScan.Scanner --> EDL: Initial skip seconds adjustment 0 seconds.
INFORMATION> 2024-07-24T12:17:59 MCEBuddy.CommercialScan.Scanner --> Scanning commercials with Comskip
2024-07-24T12:17:59 MCEBuddy.AppWrapper.Comskip --> Launching process C:\Program Files\MCEBuddy2x\comskip\comskip.exe
2024-07-24T12:17:59 MCEBuddy.AppWrapper.Comskip --> Process arguments --output="C:\Program Files\MCEBuddy2x\working0" "C:\Program Files\MCEBuddy2x\working0\Shakespeare & Hathaway 202.ts"
2024-07-24T12:17:59 MCEBuddy.AppWrapper.Comskip --> UI Session Admin Process : True
2024-07-24T12:17:59 MCEBuddy.AppWrapper.Comskip --> Starting process as a UISession process with Admin privileges. This requires atleast 1 user to be logged into the system (remote desktop or locally)
2024-07-24T12:18:00 MCEBuddy.AppWrapper.Comskip --> Setting process priority to Normal
INFORMATION> 2024-07-24T12:18:00 MCEBuddy.AppWrapper.Comskip --> Process priority changed to Normal
ERROR> --> No response from process for 300 seconds, process likely hung - killing it
ERROR> --> Process hung, killing process
ERROR> 2024-07-24T12:23:02 MCEBuddy.CommercialScan.Scanner --> Comskip failed
ERROR> 2024-07-24T12:23:02 MCEBuddy.Engine.ConversionJob --> Advertisement scan failed
INFORMATION> 2024-07-24T12:23:02 MCEBuddy.Engine.ConversionJob --> 
--> Performance Metrics for the Current Conversion
--> 

--> Working video pre-conversion duration (hh:mm:ss) -> 01:00:20
2024-07-24T12:23:02 MCEBuddy.Engine.ConversionJob --> Original file size [KB] 8,176,977.00
--> 

--> <Start At Date/Time>	<Duration (hh:mm:ss)> <Activity>
--> <07/24/2024 12:15:51>	<00:00:03> <Checking for disk space>
--> <07/24/2024 12:15:54>	<00:00:00> <Running custom commands>
--> <07/24/2024 12:15:54>	<00:00:02> <Getting show information and banner from Internet sources>
--> <07/24/2024 12:15:57>	<00:00:06> <Running custom commands>
--> <07/24/2024 12:16:03>	<00:01:46> <Remuxing recording>
--> <07/24/2024 12:17:50>	<00:00:00> <Trimming video recording>
--> <07/24/2024 12:17:50>	<00:00:07> <Analyzing video information>
--> <07/24/2024 12:17:57>	<00:05:05> <Advertisement scan>
--> 

INFORMATION> --> Total time taken by conversion (hh:mm:ss) -> 00:07:10
```

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<div class="post-metadata">

### Author: ![Goose](https://discussion.mcebuddy2x.com/letter_avatar_proxy/v4/letter/g/5f9b8f/32.png) [@Goose](https://discussion.mcebuddy2x.com/u/Goose)
#### Post date: [July 28, 2024, 9:02pm UTC](https://discussion.mcebuddy2x.com/t/problems-with-processing-recordings-with-new-audio-input/5514/2 "2024-07-28T21:02:54Z")

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Please set the log level to debug in Settings → System settings and then attach the full log file.

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### Author: ![boyd.r2](https://discussion.mcebuddy2x.com/letter_avatar_proxy/v4/letter/b/f08c70/32.png) [@boyd.r2](https://discussion.mcebuddy2x.com/u/boyd.r2)
#### Post date: [July 28, 2024, 11:57pm UTC](https://discussion.mcebuddy2x.com/t/problems-with-processing-recordings-with-new-audio-input/5514/3 "2024-07-28T23:57:22Z")

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[Shakespeare & Hathaway 202 2024-07-28.mp4-Convert to MP4-2024-07-28T19-47-21.log](https://discussion.mcebuddy2x.com/uploads/short-url/oviA6oiy1Z4NuuEg9uZyBhtfs7.log) (391.7 KB)  
[mcebuddy.log](https://discussion.mcebuddy2x.com/uploads/short-url/6sMchFi3OOSU4zqYFCwQyFl2lLW.log) (1.4 MB)

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<div class="post-metadata">

### Author: ![Goose](https://discussion.mcebuddy2x.com/letter_avatar_proxy/v4/letter/g/5f9b8f/32.png) [@Goose](https://discussion.mcebuddy2x.com/u/Goose)
#### Post date: [July 30, 2024, 2:15pm UTC](https://discussion.mcebuddy2x.com/t/problems-with-processing-recordings-with-new-audio-input/5514/4 "2024-07-30T14:15:48Z")

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It looks like comskip is having trouble processing the file and eventually times out. I also noticed you’re using an old version of Comskip. Try installing the latest BETA version of mcebuddy which contains a newer build of comskip and see if that resolves the issue.

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<div class="post-metadata">

### Author: ![boyd.r2](https://discussion.mcebuddy2x.com/letter_avatar_proxy/v4/letter/b/f08c70/32.png) [@boyd.r2](https://discussion.mcebuddy2x.com/u/boyd.r2)
#### Post date: [July 31, 2024, 1:03pm UTC](https://discussion.mcebuddy2x.com/t/problems-with-processing-recordings-with-new-audio-input/5514/5 "2024-07-31T13:03:04Z")

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Goose  
Thank you very much for the support. The Beta version works perfectly. The files have been processed without issue.