# Problem extracting Metadata from Plex recorded HDHomerun TV Shows
**URL:** https://discussion.mcebuddy2x.com/t/problem-extracting-metadata-from-plex-recorded-hdhomerun-tv-shows/832
**Category:** Metadata and Renaming
**Created:** [October 20, 2017, 6:01pm UTC](https://discussion.mcebuddy2x.com/t/problem-extracting-metadata-from-plex-recorded-hdhomerun-tv-shows/832 "2017-10-20T18:01:46Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@Platinum](https://discussion.mcebuddy2x.com/u/Platinum)
#### Post date: [October 20, 2017, 6:01pm UTC](https://discussion.mcebuddy2x.com/t/problem-extracting-metadata-from-plex-recorded-hdhomerun-tv-shows/832/1 "2017-10-20T18:01:47Z")
I have been trying to get this to work properly for days now with no success. I have tried just using it to rename files to be Plex friendly with seasons but no matter what, it does not retrieve the metadata. I am using the latest build (Oct 16) as well. If I just drop the file in Plex tv show folder, it does however find all of it and label the show correctly. Problem is I am removing commercials and then converting to a Roku 3 MP4 file prior. I do not save or add internet metadata as it does not find it anyway. The culprit show is Coronation Street(wife needs to have it and important). I have included the portion of the log file from one of the manually conversions I just did. I have others that I can send that don’t use the %originalfilename% custom renaming. Any help would be grateful.
eMail On Success -\> True
eMail On Failure -\> True
eMail On Cancellation -\> True
eMail On Start -\> False
eMail On Download Failure -\> True
eMail On Queueing -\> True
Custom subject for Successful conversion -\>
Custom subject for Failed conversion -\>
Custom subject for Cancelled conversion -\>
Custom subject for Start of conversion -\>
Custom subject for Download Failure -\>
Custom subject for Queueing conversion -\>
Skip eMail Body for notifications -\> False
Locale -\> en-CA
Temp Working Path -\>
Archive Folder -\> F:\Archive folder
Failed Folder -\>
Space Check -\> True
Custom Comskip Path -\>
Custom profiles.conf -\>
App Hang Timeout -\> 300
Scan New Files Poll Period -\> 60
Process Priority -\> Normal
CPU Affinity -\> 0
Engine Running -\> True
Subtitle Cut Segment Incremental Offset -\> 0
Local Server Port -\> 23332
UPnP Enabled -\> False
Firewall Exception Enabled -\> False
–\> Task -\> PLEX TV Shows to MP4
Profile -\> Roku 3
Source File -\> F:\Archive folder\Coronation Street (1960) - 2017-10-18 00 00 00 - Episode 10-18.ts
Relative Source Path -\> F:\Archive folder
Destination Path -\> F:\MCEB-TV
Working Path -\> F:\MCEBuddy -Temp\working0
Fallback Destination -\> False
Skip ReProcessing -\> False
Check Reprocessing History -\> False
Auto Increment Filename -\> False
Add to iTunes Library -\> False
Add to WMP Library -\> False
Max Width -\> 1920
Quality Multipltier -\> 1
FPS -\>
Auto DeInterlacing -\> True
Prefer Hardware Encoding -\> False
Volume Multipltier -\> 0
DRC -\> True
Force Stereo -\> True
Encoder Select Best Audio Track -\> True
Profile Audio Language -\>
Audio Offset -\> 0
Start Trim -\> 0
End Trim -\> 0
Closed Captions -\>
Closed Captions Offset -\> 2.5
Embed Subtitles and Chapters -\> False
Commercial Removal -\> None
Custom Comskip INI Path -\>
Download Series Details -\> False
Download Banner -\> True
Overwrite Title from Internet -\> False
Prioritize matching by Original Broadcast Date -\> False
Force Show Type -\> Default
Write Metadata -\> False
Rename by Series -\> True
Alt Rename by Series -\> False
Custom Rename by Series -\> %showname%\Season %season%%originalfilename%
Rename Only -\> True
File Selection Pattern -\>
Show Selection Pattern -\> coronation\*
Channel Selection Pattern -\>
Show Type Selection -\> Default
Codec Type Selection -\> Any
DRM Type Selection -\> All
Monitor Tasks Selection -\>
Insert at Top of Queue -\> False
Extract XML -\> False
Disable Cropping -\> True
Task Commercial Skip Cut -\> False
Skip Copying Original File for Backup -\> False
Skip Remuxing Original File to TS -\> False
Ignore Copy Protection -\> False
TiVO MAK Key -\>
Domain Name -\>
User Name -\> admin
Password -\> \*\*\*\*\*\*\*\*
Task Enabled -\> True
–\> Max Concurrent Jobs -\> 1
–\> Monitor Root Relative SubFolder Path -\> F:\Archive folder
–\> Commercial Skip Cut (profile (CommercialSkipCut) + task) -\> True
–\> Auto DeInterlacing (profile (AutoDeinterlace) + task) -\> True
–\> Pre-Conversion Commercial Remover (PreConversionCommercialRemover) -\> True
–\> Copy LOG File (CopyLogFile) -\> False
–\> Copy PROPERTIES file (CopyPropertiesFile) -\> False
–\> Free Space Check -\> True
–\> Subtitle Cut Segment Incremental Offset -\> 0
–\> Locale Language -\> ENG
–\> .NET Framework Version -\> 4.0, Service Pack -\> 0
INFORMATION\> 2017-10-20T09:59:36 MCEBuddy.Engine.ConversionJob --\> Current System language is English (Canada) (eng)
INFORMATION\> 2017-10-20T09:59:36 MCEBuddy.Engine.ConversionJob --\> Converting file -\> F:\Archive folder\Coronation Street (1960) - 2017-10-18 00 00 00 - Episode 10-18.ts
–\> Dumping complete information about the file F:\Archive folder\Coronation Street (1960) - 2017-10-18 00 00 00 - Episode 10-18.ts
2017-10-20T09:59:36 MCEBuddy.AppWrapper.Base --\> Launching process C:\Program Files\MCEBuddy2x\ffmpeg\ffprobe.exe
2017-10-20T09:59:36 MCEBuddy.AppWrapper.Base --\> Process arguments -hide\_banner -probesize 100M -analyzeduration 300M -i "F:\Archive folder\Coronation Street (1960) - 2017-10-18 00 00 00 - Episode 10-18.ts"
2017-10-20T09:59:36 MCEBuddy.AppWrapper.Base --\> UI Session Admin Process : False
2017-10-20T09:59:36 MCEBuddy.AppWrapper.Base --\> Setting process priority to Normal
2017-10-20T09:59:37 MCEBuddy.AppWrapper.Base --\> Input #0, mpegts, from ‘F:\Archive folder\Coronation Street (1960) - 2017-10-18 00 00 00 - Episode 10-18.ts’:
2017-10-20T09:59:37 MCEBuddy.AppWrapper.Base --\> Duration: 00:29:59.09, start: 1.400000, bitrate: 16767 kb/s
2017-10-20T09:59:37 MCEBuddy.AppWrapper.Base --\> Program 1
2017-10-20T09:59:37 MCEBuddy.AppWrapper.Base --\> Metadata:
2017-10-20T09:59:37 MCEBuddy.AppWrapper.Base --\> service\_name : Service01
2017-10-20T09:59:37 MCEBuddy.AppWrapper.Base --\> service\_provider: FFmpeg
2017-10-20T09:59:37 MCEBuddy.AppWrapper.Base --\> Stream #0:0[0x100]: Video: mpeg2video (Main) ([2][0][0][0] / 0x0002), yuv420p(tv), 1280x720 [SAR 1:1 DAR 16:9], Closed Captions, 15000 kb/s, 59.94 fps, 59.94 tbr, 90k tbn, 119.88 tbc
2017-10-20T09:59:37 MCEBuddy.AppWrapper.Base --\> Stream #0:10x101: Audio: ac3 ([129][0][0][0] / 0x0081), 48000 Hz, 5.1(side), fltp, 384 kb/s
2017-10-20T09:59:37 MCEBuddy.AppWrapper.Base --\> Stream #0:20x102: Audio: ac3 ([129][0][0][0] / 0x0081), 48000 Hz, stereo, fltp, 192 kb/s
–\> Process exited with code 0
INFORMATION\> 2017-10-20T09:59:39 MCEBuddy.Engine.ConversionJob --\> Running custom commands
2017-10-20T09:59:39 MCEBuddy.Transcode.CustomCommand --\> Custom command parameters read -\>
PreMetaCustomCommandPath =
PreMetaCustomCommandParameters =
PreMetaCustomCommandHangPeriod = 300
PreMetaCustomCommandCritical = False
PreMetaCustomCommandUISession = False
PreMetaCustomCommandShowWindow = True
PreMetaCustomCommandExitCodeCheck = False
INFORMATION\> 2017-10-20T09:59:39 MCEBuddy.Transcode.CustomCommand --\> No custom commands found
2017-10-20T09:59:39 MCEBuddy.Engine.ConversionJob --\> Finished pre metadata custom command, source file size [KB] 3,682,377.00
INFORMATION\> 2017-10-20T09:59:39 MCEBuddy.Engine.ConversionJob --\> Getting show information and banner from Internet sources
2017-10-20T09:59:39 MCEBuddy.MetaData.VideoMetaData --\> Extracting metadata from file -\> F:\Archive folder\Coronation Street (1960) - 2017-10-18 00 00 00 - Episode 10-18.ts
–\> Checking for SiliconDust meta tags
–\> Starting to extract payload from TS file, upto 64 TS packets will be processed
–\> Extracted 0 of 64 TS packet(s)
INFORMATION\> 2017-10-20T09:59:39 MCEBuddy.MetaData.VideoMetaData --\> Extracting Generic Tags
WARNING\> 2017-10-20T09:59:39 MCEBuddy.MetaData.VideoMetaData --\> Unable to extract meta data from file F:\Archive folder\Coronation Street (1960) - 2017-10-18 00 00 00 - Episode 10-18.ts. F:\Archive folder\Coronation Street (1960) - 2017-10-18 00 00 00 - Episode 10-18.ts (taglib/ts)
2017-10-20T09:59:39 MCEBuddy.MetaData.VideoMetaData --\> Video Tags extracted -\>
Title:
SubTitle:
Description:
Network:
Network Affiliate:
Parental Rating:
Media Credits:
Genres:
Season: 0
Episode: 0
Banner:
Banner URL:
IMDB Id:
MovieDB Id:
TVDB Id:
Is Show Movie: False
Is Show Sports: False
OriginalBroadcastDateTime: 1899-12-31T16:00:00
RecordedDateTime: 1899-12-31T16:00:00
SeriesPremiereDate: 1899-12-31T16:00:00
CopyProtected: False
SageTV FileID:
SageTV MediaFileID:
2017-10-20T09:59:39 MCEBuddy.MetaData.VideoMetaData --\> Trying to match nPVR/SiliconDust series showname -\> Coronation Street (1960) - 2017-10-18 00 00 00 - Episode 10-18
2017-10-20T09:59:39 MCEBuddy.MetaData.VideoMetaData --\> Looking for Season/Episode information in text
2017-10-20T09:59:39 MCEBuddy.MetaData.VideoMetaData --\> Trying to match nPVR movie showname -\> Coronation Street (1960) - 2017-10-18 00 00 00 - Episode 10-18
2017-10-20T09:59:39 MCEBuddy.MetaData.VideoMetaData --\> Successfully extracted NPVR Movies filename metadata
2017-10-20T09:59:39 MCEBuddy.MetaData.VideoMetaData --\> Video Tags extracted from file/name metadata -\>
Title: Coronation Street
SubTitle:
Description:
Network:
Network Affiliate:
Parental Rating:
Media Credits:
Genres:
Season: 0
Episode: 0
Banner:
Banner URL:
IMDB Id:
MovieDB Id:
TVDB Id:
Is Show Movie: True
Is Show Sports: False
OriginalBroadcastDateTime: 1960-05-04T17:00:00
RecordedDateTime: 1899-12-31T16:00:00
SeriesPremiereDate: 1899-12-31T16:00:00
CopyProtected: False
SageTV FileID:
SageTV MediaFileID:
2017-10-20T09:59:39 MCEBuddy.MetaData.VideoMetaData --\> Checking for metadata title and series correction
INFORMATION\> 2017-10-20T09:59:39 MCEBuddy.MetaData.VideoMetaData --\> Skipping downloading Series details
2017-10-20T09:59:39 MCEBuddy.MetaData.VideoMetaData --\> Updated Video Tags extracted after downloading details -\>
Title: Coronation Street
SubTitle:
Description:
Network:
Network Affiliate:
Parental Rating:
Media Credits:
Genres:
Season: 0
Episode: 0
Banner:
Banner URL:
IMDB Id:
MovieDB Id:
TVDB Id:
Is Show Movie: True
Is Show Sports: False
OriginalBroadcastDateTime: 1960-05-04T17:00:00
RecordedDateTime: 1899-12-31T16:00:00
SeriesPremiereDate: 1899-12-31T16:00:00
CopyProtected: False
SageTV FileID:
SageTV MediaFileID:
INFORMATION\> 2017-10-20T09:59:39 MCEBuddy.Engine.ConversionJob --\> Running custom commands
–\> Custom Renaming Command -\> %showname%\Season %season%%originalfilename%
WARNING\> --\> Cannot find Season No
–\> Custom Renaming Command -\> %showname%\Season %season%%originalfilename%
WARNING\> --\> Cannot find Season No
---
### Author:  [@Platinum](https://discussion.mcebuddy2x.com/u/Platinum)
#### Post date: [October 20, 2017, 6:20pm UTC](https://discussion.mcebuddy2x.com/t/problem-extracting-metadata-from-plex-recorded-hdhomerun-tv-shows/832/2 "2017-10-20T18:20:46Z")
Oh and I have tried using the TS Unprocessed profile as well. MCEBuddy running on a i5 4270 windows 10 pro 64 plex server. Conversion processes are running local and not on NAS drives. here are my settings.
---
### Author:  [@Platinum](https://discussion.mcebuddy2x.com/u/Platinum)
#### Post date: [October 20, 2017, 6:22pm UTC](https://discussion.mcebuddy2x.com/t/problem-extracting-metadata-from-plex-recorded-hdhomerun-tv-shows/832/3 "2017-10-20T18:22:08Z")
Expert settings
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### Author:  [@Platinum](https://discussion.mcebuddy2x.com/u/Platinum)
#### Post date: [October 20, 2017, 6:25pm UTC](https://discussion.mcebuddy2x.com/t/problem-extracting-metadata-from-plex-recorded-hdhomerun-tv-shows/832/4 "2017-10-20T18:25:18Z")
Oh and it does not matter what show I am processing it will always fail when trying to extract metadata from the original file. This one is more of an issue as it cannot even find a season no.
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### Author:  [@RBoy](https://discussion.mcebuddy2x.com/u/RBoy)
#### Post date: [October 21, 2017, 1:24am UTC](https://discussion.mcebuddy2x.com/t/problem-extracting-metadata-from-plex-recorded-hdhomerun-tv-shows/832/5 "2017-10-21T01:24:50Z")
Please do not copy paste the logs as it makes it difficult to read. Instead please attach the conversion log. All the settings and everything one needs to know about the file and conversion is in the file.
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### Author:  [@Goose](https://discussion.mcebuddy2x.com/u/Goose)
#### Post date: [October 21, 2017, 1:31am UTC](https://discussion.mcebuddy2x.com/t/problem-extracting-metadata-from-plex-recorded-hdhomerun-tv-shows/832/6 "2017-10-21T01:31:36Z")
Please attach your logs for future reference.
Your issue is that your files don’t seem to contain metadata.
> Checking for SiliconDust meta tags
> –\> Starting to extract payload from TS file, upto 64 TS packets will be processed
> –\> Extracted 0 of 64 TS packet(s)
If you think this isn’t true then [upload a copy of your original TS files to the MCEBuddy server. See the Read me before posting topic for details on how to upload the files](https://discussion.mcebuddy2x.com/t/5076).