# Not Working After Computer Crash
**URL:** https://discussion.mcebuddy2x.com/t/not-working-after-computer-crash/3895
**Category:** General Support / Questions
**Created:** [September 22, 2020, 9:42pm UTC](https://discussion.mcebuddy2x.com/t/not-working-after-computer-crash/3895 "2020-09-22T21:42:23Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@Robert](https://discussion.mcebuddy2x.com/u/Robert)
#### Post date: [September 22, 2020, 9:42pm UTC](https://discussion.mcebuddy2x.com/t/not-working-after-computer-crash/3895/1 "2020-09-22T21:42:23Z")
I had a major computer crash, and after recovery MCE Buddy will no longer process any files.
I have re-installed with latest version with same results.
Any help would be much appreciated.
[mcebuddy.zip](https://discussion.mcebuddy2x.com/uploads/short-url/7hTKdFl8WR8L8AHE9TSIeUpHaFK.zip) (10.6 KB)
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### Author:  [@Robert](https://discussion.mcebuddy2x.com/u/Robert)
#### Post date: [September 22, 2020, 10:47pm UTC](https://discussion.mcebuddy2x.com/t/not-working-after-computer-crash/3895/2 "2020-09-22T22:47:11Z")
I noticed that If I remove \ ***;~PARHD;~MASNHD** from the _channel name_ from my first Conversion task it picks them all up.
This has always worked in the past, so I’m not sure where to start debugging this problem.
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### Author:  [@Goose](https://discussion.mcebuddy2x.com/u/Goose)
#### Post date: [September 23, 2020, 4:28pm UTC](https://discussion.mcebuddy2x.com/t/not-working-after-computer-crash/3895/3 "2020-09-23T16:28:16Z")
If you go through your MCEBuddy.log file and look for the metadata tags extracted from each file it’ll show you what information is available for MCEBuddy to use. From the log you attached, I don’t see any channel information stored in your files for MCEBuddy to use:
> 2020-09-22T17:34:01 MCEBuddy.MetaData.VideoMetaData → Updated Video Tags extracted after downloading details →
> Title: Deadliest Catch
> SubTitle: LikeFatherLikeDaughter 33737765 0
> Description:
> Network:
> **Network Affiliate:**
> **Parental Rating:**
> Media Credits:
> Genres:
> Season: 16
> Episode: 18
> Banner:
> Banner URL:
> IMDB Id:
> MovieDB Id:
> TVDB Id: 78957
> Is Movie: False
> Is Sports: False
> OriginalBroadcastDateTime: 2020-08-18T04:00:00
> RecordedDateTime: 1900-01-01T00:00:00
> SeriesPremiereDate: 1900-01-01T00:00:00
> CopyProtected: False
> SageTV FileID:
> SageTV MediaFileID:
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### Author:  [@Robert](https://discussion.mcebuddy2x.com/u/Robert)
#### Post date: [September 23, 2020, 9:58pm UTC](https://discussion.mcebuddy2x.com/t/not-working-after-computer-crash/3895/4 "2020-09-23T21:58:55Z")
Oh ok, so if there is no information provided in one type it just stops processing on what is available.
Now to find out why it’s no longer available.
Thanks for your help.