# Network Drive - Files not showing up in Queue

**URL:** https://discussion.mcebuddy2x.com/t/network-drive-files-not-showing-up-in-queue/837
**Category:** General Support / Questions
**Tags:** commonissues
**Created:** [October 20, 2017, 8:09pm UTC](https://discussion.mcebuddy2x.com/t/network-drive-files-not-showing-up-in-queue/837 "2017-10-20T20:09:45Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![djkms](https://discussion.mcebuddy2x.com/letter_avatar_proxy/v4/letter/d/258eb7/32.png) [@djkms](https://discussion.mcebuddy2x.com/u/djkms)
#### Post date: [October 20, 2017, 8:09pm UTC](https://discussion.mcebuddy2x.com/t/network-drive-files-not-showing-up-in-queue/837/1 "2017-10-20T20:09:45Z")

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Windows 10

Episodes on USB hard drive connected directly to Nvidia Shield & the Shields internal drive. I have both drives mapped in windows 10. Shield does require login and pass - both input into monitor locations (key icon). Conversion task destination left blank (so it places it back into the same directory. I can manually add files via add button and drag and drop. Monitoring is not working though. Log attached. Any help appreciated.

[mcebuddy.log](https://mcebuddy-discussion-forum.s3.amazonaws.com/original/1X/f195c8e0bb42bb6f08cea85b8995127e44600f75.log) (100.5 KB)

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### Author: ![djkms](https://discussion.mcebuddy2x.com/letter_avatar_proxy/v4/letter/d/258eb7/32.png) [@djkms](https://discussion.mcebuddy2x.com/u/djkms)
#### Post date: [October 20, 2017, 10:56pm UTC](https://discussion.mcebuddy2x.com/t/network-drive-files-not-showing-up-in-queue/837/2 "2017-10-20T22:56:14Z")

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Figured it out, I need to run it as a command line service.

Not sure I fully understood what it was saying here:

> [@MCEBuddy FAQ - Common Issues and Errors](https://discussion.mcebuddy2x.com/t/mcebuddy-solution-to-common-errors-and-issues/25):
>
> > **Table Of Contents:**
> >
> > \<a href="https://discussion.mcebuddy2x.com/t/25#mcebuddy-doesnt-capture-all-my-commercials-or-cuts-too-littlemuch-of-the-commercials-1"\> MCEBuddy doesn’t capture all my commercials or cuts too little/much of the commercials\</a\> \<a href="https://discussion.mcebuddy2x.com/t/25#with-newer-mcebuddy-builds-2315-and-later-the-video-conversions-fail-randomly-2"\> With newer MCEBuddy builds (2.3.15 and later) the video conversions fail randomly\<…

Is there any issue running it this way? I do have the drives mapped in windows and as far as I can tell the Shield only allows me to add one user to access its drives…

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### Author: ![Goose](https://discussion.mcebuddy2x.com/letter_avatar_proxy/v4/letter/g/5f9b8f/32.png) [@Goose](https://discussion.mcebuddy2x.com/u/Goose)
#### Post date: [October 21, 2017, 1:35am UTC](https://discussion.mcebuddy2x.com/t/network-drive-files-not-showing-up-in-queue/837/3 "2017-10-21T01:35:36Z")

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MCEBuddy runs as a service. Think of this a system login.

You login through your own login. So when you map network drives it is only valid for apps that are running through your login.

Since MCEBuddy is running through a system login your mapped drives and credentials doesn’t exist in the system login session (you entered them in your own login session).

Hence for MCEBuddy to access network shares that have username names passwords you need to enter the username and password for each share separately on MCEBuddy. Where there is a path in MCEBuddy and you want to Use a network share use `\\machine\share` as the path and then enter the username and password when prompted.

Do not use your mapped drives (e.g. Z:) since they don’t exist outside your login session.

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### Author: ![djkms](https://discussion.mcebuddy2x.com/letter_avatar_proxy/v4/letter/d/258eb7/32.png) [@djkms](https://discussion.mcebuddy2x.com/u/djkms)
#### Post date: [October 21, 2017, 3:03am UTC](https://discussion.mcebuddy2x.com/t/network-drive-files-not-showing-up-in-queue/837/4 "2017-10-21T03:03:30Z")

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Perfect, thanks for your help. Its working per your directions 🙂
