# MCEBuddy service is unavailable **URL:** https://discussion.mcebuddy2x.com/t/mcebuddy-service-is-unavailable/765 **Category:** General Support / Questions **Created:** [October 9, 2017, 7:19pm UTC](https://discussion.mcebuddy2x.com/t/mcebuddy-service-is-unavailable/765 "2017-10-09T19:19:08Z") **Posts on this page:** 1 **Showing post:** 4
### Author: ![Goose](https://discussion.mcebuddy2x.com/letter_avatar_proxy/v4/letter/g/5f9b8f/32.png) [@Goose](https://discussion.mcebuddy2x.com/u/Goose) #### Post date: [October 9, 2017, 9:40pm UTC](https://discussion.mcebuddy2x.com/t/mcebuddy-service-is-unavailable/765/4 "2017-10-09T21:40:33Z")
You can’t remove them as since they have pre defined templates from the install that come. See the instructions for a [clean install](https://discussion.mcebuddy2x.com/t/24) to see where all they are kept and backed up. > [@MCEBuddy FAQ - Install, Uninstall and Start Up Issues](https://discussion.mcebuddy2x.com/t/mcebuddy-solutions-to-installation-and-uninstallation-issues/24): > > Sometimes MCEBuddy will run into various issues while installing, uninstalling or starting the application. Listed below are some of the common error messages and resolution steps. Please make sure you DO NOT SKIP any step and ORDER is very important. ALWAYS perform a complete uninstall of the previous version of MCEBuddy before installing a new version. ALWAYS delete the previous installation of MCEBuddy (by default in the C:\Program Files\MCEBuddy2x) before installing a new version of M… --- _[View the full topic](https://discussion.mcebuddy2x.com/t/mcebuddy-service-is-unavailable/765)._