# MCEBuddy fails to recognize metadata embedded into mkv file

**URL:** https://discussion.mcebuddy2x.com/t/mcebuddy-fails-to-recognize-metadata-embedded-into-mkv-file/452
**Category:** New Features
**Created:** [August 15, 2017, 3:58am UTC](https://discussion.mcebuddy2x.com/t/mcebuddy-fails-to-recognize-metadata-embedded-into-mkv-file/452 "2017-08-15T03:58:01Z")
**Posts on this page:** 1
**Showing post:** 2

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### Author: ![RBoy](https://discussion.mcebuddy2x.com/letter_avatar_proxy/v4/letter/r/2bfe46/32.png) [@RBoy](https://discussion.mcebuddy2x.com/u/RBoy)
#### Post date: [August 16, 2017, 12:27am UTC](https://discussion.mcebuddy2x.com/t/mcebuddy-fails-to-recognize-metadata-embedded-into-mkv-file/452/2 "2017-08-16T00:27:18Z")

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Can you [upload the original MKV file](https://discussion.mcebuddy2x.com/t/5076) to the MCEBuddy server for us to analyze:

The instructions are here:

> [@Welcome to MCEBuddy - README BEFORE POSTING](https://discussion.mcebuddy2x.com/t/welcome-to-mcebuddy-readme-before-posting/8):
>
> Welcome to the MCEBuddy [Support Forum](https://discussion.mcebuddy2x.com/c/support)! By using this website you agree to the [terms of service](https://discussion.mcebuddy2x.com/tos) and the [privacy policy](https://discussion.mcebuddy2x.com/privacy). Search the discussion forum for questions and solutions. Within MCEBuddy rest your mouse over text, checkboxes, buttons etc for instant pop-up help. [Getting started](https://discussion.mcebuddy2x.com/t/22)[Installation/Uninstallation issues](https://discussion.mcebuddy2x.com/t/24)[Common conversion Issues](https://discussion.mcebuddy2x.com/t/25)[Creating and modifying profiles](https://discussion.mcebuddy2x.com/t/27)[Advanced commands and tweaking](https://discussion.mcebuddy2x.com/t/30)[Known issues](https://discussion.mcebuddy2x.com/t/39)[More guides and FAQs](https://discussion.mcebuddy2x.com/c/installation/documentation)Can’t find the answers question above? Start a new to…

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