# MCEBuddy 2.5.1 Beta 1 hangs at downloading info from internet
**URL:** https://discussion.mcebuddy2x.com/t/mcebuddy-2-5-1-beta-1-hangs-at-downloading-info-from-internet/3177
**Category:** Metadata and Renaming
**Created:** [October 12, 2019, 7:13am UTC](https://discussion.mcebuddy2x.com/t/mcebuddy-2-5-1-beta-1-hangs-at-downloading-info-from-internet/3177 "2019-10-12T07:13:03Z")
**Posts on this page:** 7
**Page:** 1
### Author:  [@Toddler](https://discussion.mcebuddy2x.com/u/Toddler)
#### Post date: [October 12, 2019, 7:13am UTC](https://discussion.mcebuddy2x.com/t/mcebuddy-2-5-1-beta-1-hangs-at-downloading-info-from-internet/3177/1 "2019-10-12T07:13:03Z")
BUG
MCEBuddy 2.5.1 Beta 1 64bit
Windows Server 2019 64-bit
Processing files hang at downloading additional show info from Internet sources. Looks like CPU activity eventually spikes and it’s possible that conversion is taking place but the GUI is not being updated. Disabling the feature to download additional show info bypasses the issue.
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### Author:  [@RBoy](https://discussion.mcebuddy2x.com/u/RBoy)
#### Post date: [October 12, 2019, 7:06pm UTC](https://discussion.mcebuddy2x.com/t/mcebuddy-2-5-1-beta-1-hangs-at-downloading-info-from-internet/3177/2 "2019-10-12T19:06:39Z")
Logs?
99.999999% it isn’t a bug, one of the metadata websites is slow or unresponsive. Wait long enough and it’ll timeout and continue.
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### Author:  [@Toddler](https://discussion.mcebuddy2x.com/u/Toddler)
#### Post date: [October 13, 2019, 5:47am UTC](https://discussion.mcebuddy2x.com/t/mcebuddy-2-5-1-beta-1-hangs-at-downloading-info-from-internet/3177/3 "2019-10-13T05:47:47Z")
It does indeed seem it was an issue with one of the metadata websites.
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### Author:  [@Goose](https://discussion.mcebuddy2x.com/u/Goose)
#### Post date: [October 17, 2019, 6:05pm UTC](https://discussion.mcebuddy2x.com/t/mcebuddy-2-5-1-beta-1-hangs-at-downloading-info-from-internet/3177/4 "2019-10-17T18:05:14Z")
With the next beta build we’ve added a timeout to reduce the dependency on extremely slow websites.
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### Author:  [@Toddler](https://discussion.mcebuddy2x.com/u/Toddler)
#### Post date: [October 18, 2019, 10:20pm UTC](https://discussion.mcebuddy2x.com/t/mcebuddy-2-5-1-beta-1-hangs-at-downloading-info-from-internet/3177/5 "2019-10-18T22:20:49Z")
I just installed the latest 2.5.1 beta, and for the first five minutes of a conversion task, the GUI reports that it’s downloading show info from the internet. This is what I see in the logs. Eventually Comskip starts running and everything works from there, but this five minutes of nothingness is frustrating.
2019-10-18T17:12:02 MCEBuddy.Engine.ConversionJob --\> Starting Conversion Thread
INFORMATION\> 2019-10-18T17:12:02 MCEBuddy.Engine.Core --\> Job for C:\Plex\Recordings\Access Hollywood (1996)\Season 24\Access Hollywood (1996) - S24E30 - 10-18-2019.mkv started using Conversion Task MKV Fast Mark Ads and Profile MKV Fast
2019-10-18T17:12:02 MCEBuddy.Engine.Core --\> Temp working path is C:\Program Files\MCEBuddy2x\working0
2019-10-18T17:12:02 MCEBuddy.Engine.Core --\> Starting new conversions, preventing system sleep
2019-10-18T17:13:02 MCEBuddy.Engine.QueueManager --\> Manually selected file C:\Plex\Recordings\Access Hollywood (1996)\Season 24\Access Hollywood (1996) - S24E30 - 10-18-2019.mkv added to queue
2019-10-18T17:14:02 MCEBuddy.Engine.QueueManager --\> Manually selected file C:\Plex\Recordings\Access Hollywood (1996)\Season 24\Access Hollywood (1996) - S24E30 - 10-18-2019.mkv added to queue
2019-10-18T17:15:02 MCEBuddy.Engine.QueueManager --\> Manually selected file C:\Plex\Recordings\Access Hollywood (1996)\Season 24\Access Hollywood (1996) - S24E30 - 10-18-2019.mkv added to queue
2019-10-18T17:16:02 MCEBuddy.Engine.QueueManager --\> Manually selected file C:\Plex\Recordings\Access Hollywood (1996)\Season 24\Access Hollywood (1996) - S24E30 - 10-18-2019.mkv added to queue
2019-10-18T17:17:02 MCEBuddy.Engine.QueueManager --\> Manually selected file C:\Plex\Recordings\Access Hollywood (1996)\Season 24\Access Hollywood (1996) - S24E30 - 10-18-2019.mkv added to queue
2019-10-18T17:18:02 MCEBuddy.Engine.QueueManager --\> Manually selected file C:\Plex\Recordings\Access Hollywood (1996)\Season 24\Access Hollywood (1996) - S24E30 - 10-18-2019.mkv added to queue
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### Author:  [@Goose](https://discussion.mcebuddy2x.com/u/Goose)
#### Post date: [October 19, 2019, 5:10pm UTC](https://discussion.mcebuddy2x.com/t/mcebuddy-2-5-1-beta-1-hangs-at-downloading-info-from-internet/3177/6 "2019-10-19T17:10:54Z")
That’s normal, it can take anywhere from 1 minute upwards depending the speed of the websites it’s checking the metadata against and what all information needs to be checked. If you don’t want it to correct/download any information turn it off:
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### Author:  [@Toddler](https://discussion.mcebuddy2x.com/u/Toddler)
#### Post date: [October 19, 2019, 5:29pm UTC](https://discussion.mcebuddy2x.com/t/mcebuddy-2-5-1-beta-1-hangs-at-downloading-info-from-internet/3177/7 "2019-10-19T17:29:04Z")
Would it be possible to log that then so that we know something is happening? The log gives no indication of whether sites are responding or timing out, if the show has been identified and data has been retrieved successfully, etc.