# MCEbuddy 2.4.7 starts but stops after a few minutes

**URL:** https://discussion.mcebuddy2x.com/t/mcebuddy-2-4-7-starts-but-stops-after-a-few-minutes/763
**Category:** General Support / Questions
**Tags:** commonissues
**Created:** [October 9, 2017, 6:52pm UTC](https://discussion.mcebuddy2x.com/t/mcebuddy-2-4-7-starts-but-stops-after-a-few-minutes/763 "2017-10-09T18:52:00Z")
**Posts on this page:** 2
**Page:** 1

<div class="post-metadata">

### Author: ![Smokazz](https://discussion.mcebuddy2x.com/letter_avatar_proxy/v4/letter/s/d26b3c/32.png) [@Smokazz](https://discussion.mcebuddy2x.com/u/Smokazz)
#### Post date: [October 9, 2017, 6:52pm UTC](https://discussion.mcebuddy2x.com/t/mcebuddy-2-4-7-starts-but-stops-after-a-few-minutes/763/1 "2017-10-09T18:52:00Z")

</div>

MCEbuddy team,

I recently upgraded to 2.4.7 after using 2.4.6 for a couple of months. 2.4.6 showed no real signs of issues but 2.4.7 has a problem where the MCEbuddy service will terminate itself. I haven’t found much to indicate why it’s happening but i do see in my event logs which shows up directly after an unexpected termination of MCEbuddy:

App Container profile failed with error 0x800700B7 because it was unable to register the AppContainer SID.

I have also attached my mcebuddy.log for review. Should you need more info, please let me know. Thank you.[mcebuddy.log](https://mcebuddy-discussion-forum.s3.amazonaws.com/original/1X/88dbb86188e3a700b2c94201b0fd7d8596df57d8.log) (1012.9 KB)

---

<div class="post-metadata">

### Author: ![Goose](https://discussion.mcebuddy2x.com/letter_avatar_proxy/v4/letter/g/5f9b8f/32.png) [@Goose](https://discussion.mcebuddy2x.com/u/Goose)
#### Post date: [October 9, 2017, 7:32pm UTC](https://discussion.mcebuddy2x.com/t/mcebuddy-2-4-7-starts-but-stops-after-a-few-minutes/763/2 "2017-10-09T19:32:38Z")

</div>

To have either a corrupted installation or a corrupted disk where your video file resides. Try a clean install (see documentation on how to do a clean install) or try a different video file or move your video file to new disk (not folder but physical disk)
