# Install problems for trial

**URL:** https://discussion.mcebuddy2x.com/t/install-problems-for-trial/4509
**Category:** General Support / Questions
**Created:** [December 16, 2021, 6:01pm UTC](https://discussion.mcebuddy2x.com/t/install-problems-for-trial/4509 "2021-12-16T18:01:26Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![Hugh](https://discussion.mcebuddy2x.com/letter_avatar_proxy/v4/letter/h/c5a1d2/32.png) [@Hugh](https://discussion.mcebuddy2x.com/u/Hugh)
#### Post date: [December 16, 2021, 6:01pm UTC](https://discussion.mcebuddy2x.com/t/install-problems-for-trial/4509/1 "2021-12-16T18:01:28Z")

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I am trying to install the trial software. I am running windows 10. It will not let me install without an error message warning about unrecognized publisher.

Windows protected your PC

Microsoft Defender SmartScreen prevented an unrecognized app from starting. Running this app might put your PC at risk.

More info

Windows protected your PC

Microsoft Defender SmartScreen prevented an unrecognized app from starting. Running this app might put your PC at risk.

| App: | setup.exe |
| --- | --- |
| Publisher: | Unknown publisher |

options run anyway Don’t run

If I like this program, I will get the premium package. But… I’m running into this issue

Ideas??? Help appreciated

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### Author: ![Goose](https://discussion.mcebuddy2x.com/letter_avatar_proxy/v4/letter/g/5f9b8f/32.png) [@Goose](https://discussion.mcebuddy2x.com/u/Goose)
#### Post date: [December 16, 2021, 11:11pm UTC](https://discussion.mcebuddy2x.com/t/install-problems-for-trial/4509/2 "2021-12-16T23:11:36Z")

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Ignore it and click run anyways. It’s a false positive along these lines

> [@My Antivirus tells me that Comskip/Showanalyzer has a Virus - False Positives](https://discussion.mcebuddy2x.com/t/my-antivirus-tells-me-that-comskip-showanalyzer-has-a-virus-false-positives/78):
>
> There have been some reports of some Malware and Antivirus software giving false positives on various different types of “heuristic” worms/viruses against Showanalyzer. NOTE that these are all FALSE positives. MCEBuddy and all bundled software have been tested with different antivirus and antimalware software and they are CLEAN. One possible reason for this “heuristic” false positive is that the antivirus when analyzing the software/code mistake the highly advanced commercial detection algorith…
