# HW encoding not detected **URL:** \ **Category:** Hardware Encoding\ **Created:** [August 4, 2020, 11:28pm UTC](https://discussion.mcebuddy2x.com/t/hw-encoding-not-detected/3810 "2020-08-04T23:28:03Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![eltanque](https://discussion.mcebuddy2x.com/letter_avatar_proxy/v4/letter/e/f0a364/32.png) [@eltanque](https://discussion.mcebuddy2x.com/u/eltanque)\ **Post date:** [August 4, 2020, 11:28pm UTC](https://discussion.mcebuddy2x.com/t/hw-encoding-not-detected/3810/1 "2020-08-04T23:28:03Z")
Hi, Recently decided to play around with MCEBuddy to try and speed up my TV recording processing. As I understand, recordings are formated as h264 and AC3 so all I really need is to make it an mp4/mkv, subs extracted and comercials cutted. I’ve been using ffmpeg quite a bit recently and decided to test a few things with “codec copy”. So after testing a few files manually I realised I only had to manipulate a profile to specifically do this. I’ve configured a profile in MCE and tested - which worked ok - but found a few issues in the logs: I have just put together this new PC with a Gen 10 core i5 processor, still using my old GT630 card (waiting for a new one). I noticed HW encoding is not detected Also, even having ffmpeg as the first option, it tries to use handbrake first before failing. What’s wrong with my config or where should I look? Anything else wrong with my config? I want to ignore handbrake or at least have similar “codec copy” as the fallback log uploaded : [https://pastebin.com/BrrjPADB](https://pastebin.com/BrrjPADB) ---
**Author:** ![eltanque](https://discussion.mcebuddy2x.com/letter_avatar_proxy/v4/letter/e/f0a364/32.png) [@eltanque](https://discussion.mcebuddy2x.com/u/eltanque)\ **Post date:** [August 5, 2020, 1:04am UTC](https://discussion.mcebuddy2x.com/t/hw-encoding-not-detected/3810/2 "2020-08-05T01:04:44Z")
ok, a bit more digging and of course, somehow my internal graphic was disabled since I had the additional card. Sorted that out and now it does recognise the intel HW QuickSync encoding support available -\> True H.264 encoding support available -\> True H.265 encoding support available -\> True But further down it’s still trying to do handbrake first, and now failing with this message (repeating multiple times): MCEBuddy.AppWrapper.Handbrake --\> [h264\_qsv @ 0000000002eb3b40] Error initializing the MFX video decoder: unsupported (-3) how do I force ffmpeg? ---
**Author:** ![eltanque](https://discussion.mcebuddy2x.com/letter_avatar_proxy/v4/letter/e/f0a364/32.png) [@eltanque](https://discussion.mcebuddy2x.com/u/eltanque)\ **Post date:** [August 5, 2020, 6:46am UTC](https://discussion.mcebuddy2x.com/t/hw-encoding-not-detected/3810/3 "2020-08-05T06:46:10Z")
more to my story to achieve what I’m after, removed any backup option (not sure how good or bad this is) and left only FFMPEG. Also added: ffmpeg-general=-threads 0 -hwaccel qsv So now it runs the conversion really FAST! happy with that. Note this works for me because I know the source is h264/ac3 from free to air TV, compatible with my Plex setup. And for me these are throw away recordings. I guess the outstanding question is if there’s a better way to achieve this? maybe some way of ffmpeg to know there’s hw transcoding available and add that parameter automatically? ---
**Author:** ![Goose](https://discussion.mcebuddy2x.com/letter_avatar_proxy/v4/letter/g/5f9b8f/32.png) [@Goose](https://discussion.mcebuddy2x.com/u/Goose)\ **Post date:** [August 5, 2020, 12:37pm UTC](https://discussion.mcebuddy2x.com/t/hw-encoding-not-detected/3810/4 "2020-08-05T12:37:42Z")
Please set your logs to debug. I can’t tell much from your current logs. ---
**Author:** ![Clinton\_Shoemaker](https://discussion.mcebuddy2x.com/user_avatar/discussion.mcebuddy2x.com/clinton_shoemaker/32/1869_2.png) [@Clinton\_Shoemaker](https://discussion.mcebuddy2x.com/u/Clinton_Shoemaker)\ **Post date:** [January 9, 2021, 7:15pm UTC](https://discussion.mcebuddy2x.com/t/hw-encoding-not-detected/3810/5 "2021-01-09T19:15:57Z")
I have been having issues getting hardware accel working as well. I have a Asus Q524UQK it has intel HD 620 intergrated and Nvidia 940MX. So yeah help lol. I can put up a log if you could tell me how to post it. This is my first time posting just bought MCEBuddy premium.