# Entire video blank **URL:** \ **Category:** General Support / Questions\ **Created:** [October 18, 2018, 4:28pm UTC](https://discussion.mcebuddy2x.com/t/entire-video-blank/2252 "2018-10-18T16:28:41Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Greg\_Schluge](https://discussion.mcebuddy2x.com/letter_avatar_proxy/v4/letter/g/bc8723/32.png) [@Greg\_Schluge](https://discussion.mcebuddy2x.com/u/Greg_Schluge)\ **Post date:** [October 18, 2018, 4:28pm UTC](https://discussion.mcebuddy2x.com/t/entire-video-blank/2252/1 "2018-10-18T16:28:42Z")
Video input file ok, with commercials. After program execution, the video is blank. I tried the beta version with the same results. I think it has to do with configuration of comskip. I do not see any parameter that could affect sensitivity. This worked last year without me fiddling with it. ---
**Author:** ![Goose](https://discussion.mcebuddy2x.com/letter_avatar_proxy/v4/letter/g/5f9b8f/32.png) [@Goose](https://discussion.mcebuddy2x.com/u/Goose)\ **Post date:** [October 18, 2018, 11:35pm UTC](https://discussion.mcebuddy2x.com/t/entire-video-blank/2252/2 "2018-10-18T23:35:27Z")
Turn off hardware encoding in expert settings. Someone else had a similar issue, the graphics driver was updated and was causing the issue. ---
**Author:** ![Greg\_Schluge](https://discussion.mcebuddy2x.com/letter_avatar_proxy/v4/letter/g/bc8723/32.png) [@Greg\_Schluge](https://discussion.mcebuddy2x.com/u/Greg_Schluge)\ **Post date:** [October 21, 2018, 3:00pm UTC](https://discussion.mcebuddy2x.com/t/entire-video-blank/2252/4 "2018-10-21T15:00:41Z")
Thanks for getting back to me. Turned off hardware acceleration in expert conversion settings, same result. Audio, blank video. Going to see if I can turn off conversion all together. ---
**Author:** ![Greg\_Schluge](https://discussion.mcebuddy2x.com/letter_avatar_proxy/v4/letter/g/bc8723/32.png) [@Greg\_Schluge](https://discussion.mcebuddy2x.com/u/Greg_Schluge)\ **Post date:** [October 21, 2018, 5:00pm UTC](https://discussion.mcebuddy2x.com/t/entire-video-blank/2252/5 "2018-10-21T17:00:33Z")
It was a reconfiguration of the input.mp4 file. MCE couldn’t handle the higher resolution I was using. It now works as it should with a lower resolution mpeg input file. Works ok with universal WMV files as well. ---
**Author:** ![Goose](https://discussion.mcebuddy2x.com/letter_avatar_proxy/v4/letter/g/5f9b8f/32.png) [@Goose](https://discussion.mcebuddy2x.com/u/Goose)\ **Post date:** [October 24, 2018, 6:05pm UTC](https://discussion.mcebuddy2x.com/t/entire-video-blank/2252/6 "2018-10-24T18:05:12Z")
Can you upload the original file with has the issue to our server so we can check out what’s going on. ---
**Author:** ![Greg\_Schluge](https://discussion.mcebuddy2x.com/letter_avatar_proxy/v4/letter/g/bc8723/32.png) [@Greg\_Schluge](https://discussion.mcebuddy2x.com/u/Greg_Schluge)\ **Post date:** [November 15, 2018, 10:46pm UTC](https://discussion.mcebuddy2x.com/t/entire-video-blank/2252/7 "2018-11-15T22:46:48Z")
I looked through the menu and couldn’t find an upload feature. When I record NCIS on my Windows 10 pc with audials 19 streaming feature from [CBS.com](http://CBS.com), using a relocated console.ini file with mcebuddy, it seems that there are no setting changes that will remove commercials at all. If I use NERO 18, add spotter, it seems to work flawlessly, although a lot of manual effort. MCEBuddy worked last year without fault. What am I doing wrong? ---
**Author:** ![Goose](https://discussion.mcebuddy2x.com/letter_avatar_proxy/v4/letter/g/5f9b8f/32.png) [@Goose](https://discussion.mcebuddy2x.com/u/Goose)\ **Post date:** [November 16, 2018, 6:58pm UTC](https://discussion.mcebuddy2x.com/t/entire-video-blank/2252/8 "2018-11-16T18:58:34Z")
Instructions to upload: > [@Welcome to MCEBuddy - README BEFORE POSTING](https://discussion.mcebuddy2x.com/t/welcome-to-mcebuddy-readme-before-posting/8): > > Welcome to the MCEBuddy [Support Forum](https://discussion.mcebuddy2x.com/c/support)! By using this website you agree to the [terms of service](https://discussion.mcebuddy2x.com/tos) and the [privacy policy](https://discussion.mcebuddy2x.com/privacy). Search the discussion forum for questions and solutions. Within MCEBuddy rest your mouse over text, checkboxes, buttons etc for instant pop-up help. [Getting started](https://discussion.mcebuddy2x.com/t/22)[Installation/Uninstallation issues](https://discussion.mcebuddy2x.com/t/24)[Common conversion Issues](https://discussion.mcebuddy2x.com/t/25)[Creating and modifying profiles](https://discussion.mcebuddy2x.com/t/27)[Advanced commands and tweaking](https://discussion.mcebuddy2x.com/t/30)[Known issues](https://discussion.mcebuddy2x.com/t/39)[More guides and FAQs](https://discussion.mcebuddy2x.com/c/installation/documentation)Can’t find the answers question above? Start a new to… ---
**Author:** ![Greg\_Schluge](https://discussion.mcebuddy2x.com/letter_avatar_proxy/v4/letter/g/bc8723/32.png) [@Greg\_Schluge](https://discussion.mcebuddy2x.com/u/Greg_Schluge)\ **Post date:** [December 20, 2018, 2:22pm UTC](https://discussion.mcebuddy2x.com/t/entire-video-blank/2252/9 "2018-12-20T14:22:28Z")
The problem with comskip.ini was not a relocation issue. I tried several user ini files, same results. Tried them in the program files directory, same results. The problem turned out to be what I was using as a DVR, I cannot receive CBS off air, so I used Audials streaming feature from [CBS.com](http://CBS.com). As it turns out, any other stream setting besides " record from screen " does not work with mce. If I use record from screen, all ini files work in all locations. Don’t know why, go figure!