# Conversions not starting anymore

**URL:** https://discussion.mcebuddy2x.com/t/conversions-not-starting-anymore/578
**Category:** General Support / Questions
**Created:** [September 8, 2017, 11:52am UTC](https://discussion.mcebuddy2x.com/t/conversions-not-starting-anymore/578 "2017-09-08T11:52:10Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![Spikemixture](https://discussion.mcebuddy2x.com/user_avatar/discussion.mcebuddy2x.com/spikemixture/32/735_2.png) [@Spikemixture](https://discussion.mcebuddy2x.com/u/Spikemixture)
#### Post date: [September 8, 2017, 11:52am UTC](https://discussion.mcebuddy2x.com/t/conversions-not-starting-anymore/578/1 "2017-09-08T11:52:12Z")

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I have used Buddy for many months and manually it works well

I have it all setup to automatically search my folders for mkv and avi files.

The AVI are set to be converted to mp4 and the MKV are remuxed to mp4…

I have the conversion schedule set up correctly (I think) and press start after configuring and it show "resume"  
I want this checking 24/7 so have the schedule from 12.01am to 12.00pm…

I have tried many many combinations and settings but it is not searching (or not finding)

Any suggestions?

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### Author: ![RBoy](https://discussion.mcebuddy2x.com/letter_avatar_proxy/v4/letter/r/2bfe46/32.png) [@RBoy](https://discussion.mcebuddy2x.com/u/RBoy)
#### Post date: [September 8, 2017, 1:20pm UTC](https://discussion.mcebuddy2x.com/t/conversions-not-starting-anymore/578/2 "2017-09-08T13:20:53Z")

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Attach a screenshot or your MCEBuddy.log file. You’ve probably missed a setting somewhere. Weekdays?

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### Author: ![Spikemixture](https://discussion.mcebuddy2x.com/user_avatar/discussion.mcebuddy2x.com/spikemixture/32/735_2.png) [@Spikemixture](https://discussion.mcebuddy2x.com/u/Spikemixture)
#### Post date: [September 9, 2017, 4:00am UTC](https://discussion.mcebuddy2x.com/t/conversions-not-starting-anymore/578/3 "2017-09-09T04:00:32Z")

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Thanks for the quick reply.

Ok looks like a permisson or network connection is the problem…

I am confused here.  
I have Buddy running on a win 10 PC and I have my media on a Synology NAS.  
The NAS locations are mapped drives and those mapped drives are what i have used in Buddy.

What network Connection User Credentials do I use?  
The win 10 or the NAS ?  
And what goes in Domain name?

here part of the log  
ERROR\> 2017-09-09T11:45:39 MCEBuddy.Engine.QueueManager --\> Unable to search for files in location W:\movies for monitor task movies  
ERROR : Could not find a part of the path ‘W:\movies’.

and some more

017-09-09T11:45:19 MCEBuddy.Engine.QueueManager --\> Attempting to connect to network share \XTRA\backup\converted  
ERROR\> --\> Unable to connect to network location \XTRA\backup\converted  
Domain name:  
Username:gas  
Password:\*\*\*\*\*\*  
Return code is 1219  
Multiple connections to a server or shared resource by the same user, using more than one user name, are not allowed. Disconnect all previous connections to the server or shared resource and try again  
2017-09-09T11:45:19 MCEBuddy.Engine.QueueManager --\> Attempting to connect to network share \XTRA\backup\converted  
2017-09-09T11:45:19 MCEBuddy.Engine.QueueManager --\> Attempting to connect to network share \XTRA\backup\converted  
2017-09-09T11:45:19 MCEBuddy.Engine.QueueManager --\> Attempting to connect to network share \XTRA\backup\converted  
2017-09-09T11:45:19 MCEBuddy.Engine.QueueManager --\> Attempting to connect to network share \XTRA\backup\converted  
2017-09-09T11:45:19 MCEBuddy.Engine.QueueManager --\> Attempting to connect to network share \XTRA\backup\converted  
2017-09-09T11:45:19 MCEBuddy.Engine.Core --\> Loaded MCEBuddy engine settings  
INFORMATION\> --\> Windows OS Version -\> Microsoft Windows NT 10.0.15063.0 (WIN\_10\_2016\_SERVER, Professional)  
INFORMATION\> --\> Windows Platform -\> 64 Bit  
INFORMATION\> --\> MCEBuddy Build Platform -\> 64 Bit  
INFORMATION\> --\> MCEBuddy Build Version : 2.4.8.0  
INFORMATION\> --\> MCEBuddy Build Date : 09/01/2017 16:46:28  
INFORMATION\> --\> MCEBuddy Running as Service : True

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<div class="post-metadata">

### Author: ![Spikemixture](https://discussion.mcebuddy2x.com/user_avatar/discussion.mcebuddy2x.com/spikemixture/32/735_2.png) [@Spikemixture](https://discussion.mcebuddy2x.com/u/Spikemixture)
#### Post date: [September 9, 2017, 5:03am UTC](https://discussion.mcebuddy2x.com/t/conversions-not-starting-anymore/578/4 "2017-09-09T05:03:12Z")

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Thanks RBoy,

It appears to be working. Thanks for making me think in another direction !!
