# Cant download Premium, Incorrect credentials

**URL:** https://discussion.mcebuddy2x.com/t/cant-download-premium-incorrect-credentials/5212
**Category:** Site Feedback
**Created:** [October 26, 2023, 5:00pm UTC](https://discussion.mcebuddy2x.com/t/cant-download-premium-incorrect-credentials/5212 "2023-10-26T17:00:32Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![rod](https://discussion.mcebuddy2x.com/letter_avatar_proxy/v4/letter/r/50afbb/32.png) [@rod](https://discussion.mcebuddy2x.com/u/rod)
#### Post date: [October 26, 2023, 5:00pm UTC](https://discussion.mcebuddy2x.com/t/cant-download-premium-incorrect-credentials/5212/1 "2023-10-26T17:00:33Z")

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I just want to re-download version 2.5.7 . I have previously paid for this but forgotten my login so have been sent the login credentials but they dont work and I get “Invalid Credentials”. Ive tried a number of times and am correctly entering the details. Whats going on?

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### Author: ![Goose](https://discussion.mcebuddy2x.com/letter_avatar_proxy/v4/letter/g/5f9b8f/32.png) [@Goose](https://discussion.mcebuddy2x.com/u/Goose)
#### Post date: [October 26, 2023, 5:11pm UTC](https://discussion.mcebuddy2x.com/t/cant-download-premium-incorrect-credentials/5212/2 "2023-10-26T17:11:26Z")

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Send me a PM with your details and I can look it up to see what’s going on.