# Can't access NAS Need Help

**URL:** https://discussion.mcebuddy2x.com/t/cant-access-nas-need-help/2560
**Category:** General Support / Questions
**Tags:** nas
**Created:** [January 21, 2019, 5:24pm UTC](https://discussion.mcebuddy2x.com/t/cant-access-nas-need-help/2560 "2019-01-21T17:24:49Z")
**Posts on this page:** 1
**Showing post:** 3

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### Author: ![Goose](https://discussion.mcebuddy2x.com/letter_avatar_proxy/v4/letter/g/5f9b8f/32.png) [@Goose](https://discussion.mcebuddy2x.com/u/Goose)
#### Post date: [January 23, 2019, 1:41am UTC](https://discussion.mcebuddy2x.com/t/cant-access-nas-need-help/2560/3 "2019-01-23T01:41:29Z")

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From the log file I see:

> ERROR\> –\> Unable to move file C:\Program Files\MCEBuddy2x\working0\America’s Got Talent (2006) - S13E25 - The Champions One.mkv to \KICKIT\Media\Tv\Tv(P)\America’s Got Talent (2006)\Season 13  
> Error :System.UnauthorizedAccessException: Access to the path is denied.

It means that the engine isn’t able to write to the destination folder. I see that you’ve defined a username and password for the network share in your monitor location (as mentioned by @Will_Tschumy), so I’m going to guess that that username doesn’t have write access (it can read) to the destination NAS path.

Keep in mind that this has to be set at two levels, first is the NAS sharing permissions must provide write access to the user and the NAS filesystem (eg NTFS) also must provide write access to the user.

You can also check this topic of other reasons like the NAS time being out of sync with the PC etc.

> [@Using mapped drives to NAS server on Windows 10](https://discussion.mcebuddy2x.com/t/using-mapped-drives-to-nas-server-on-windows-10/550/2):
>
> This is likely your problem. You are using a mapped drive name. Mapped drives don’t exist in system context, only in user login context and MCEBuddy runs as a system service in system context. Search Path -\> P:\DVR Change your path to a network path like \\network\share and it should work fine with the credentials. Same for your destination folder. See the Common issues page for details on this topic. Also ensure that your NAS date time is matching the comouter date time. One user had note…

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