# Analyzing video information failed
**URL:** https://discussion.mcebuddy2x.com/t/analyzing-video-information-failed/988
**Category:** General Support / Questions
**Created:** [November 12, 2017, 4:42pm UTC](https://discussion.mcebuddy2x.com/t/analyzing-video-information-failed/988 "2017-11-12T16:42:37Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@deanp](https://discussion.mcebuddy2x.com/u/deanp)
#### Post date: [November 12, 2017, 4:42pm UTC](https://discussion.mcebuddy2x.com/t/analyzing-video-information-failed/988/1 "2017-11-12T16:42:37Z")
ERROR\> 2017-10-22T21:15:26 MCEBuddy.Engine.Core --\> Unable to move Job, current of new job number less then number of max concurrent jobs or greater than current queue size
Any ideas how to reset? The system time is correct. Windows 10 with the latest patches. MCE Buddy 2.4 Beta 7 - 30 Jun 2017.
Thanks.
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### Author:  [@deanp](https://discussion.mcebuddy2x.com/u/deanp)
#### Post date: [November 12, 2017, 4:58pm UTC](https://discussion.mcebuddy2x.com/t/analyzing-video-information-failed/988/2 "2017-11-12T16:58:09Z")
Disregard the Timestamp issue. Noticed “Analyzing video information failed” messages. Cleared history and errors still appearing.
J:\Recorded TV\Midsomer Murders\Midsomer Murders\_20171111\_21492232.ts 11/12/2017 09:56:22 Error Convert to MKV MKV High Quality Analyzing video information failed
J:\Recorded TV\Svengoolie\Svengoolie\_20171111\_19002100.ts 11/12/2017 09:54:51 Error Convert to MKV MKV High Quality Analyzing video information failed
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### Author:  [@deanp](https://discussion.mcebuddy2x.com/u/deanp)
#### Post date: [November 12, 2017, 5:18pm UTC](https://discussion.mcebuddy2x.com/t/analyzing-video-information-failed/988/3 "2017-11-12T17:18:47Z")
Resolved - Patched to MCEBuddy 2.4.8 64bit - 20171102
Tried the following before patching which didn’t resolve:
- Cleared history
- Increased timeouts