# 7/9 2.4.9 beta missing first 15 min of tv program

**URL:** https://discussion.mcebuddy2x.com/t/7-9-2-4-9-beta-missing-first-15-min-of-tv-program/1946
**Category:** Bugs
**Created:** [July 17, 2018, 5:52pm UTC](https://discussion.mcebuddy2x.com/t/7-9-2-4-9-beta-missing-first-15-min-of-tv-program/1946 "2018-07-17T17:52:32Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![manicpanic](https://discussion.mcebuddy2x.com/letter_avatar_proxy/v4/letter/m/97f17d/32.png) [@manicpanic](https://discussion.mcebuddy2x.com/u/manicpanic)
#### Post date: [July 17, 2018, 5:52pm UTC](https://discussion.mcebuddy2x.com/t/7-9-2-4-9-beta-missing-first-15-min-of-tv-program/1946/1 "2018-07-17T17:52:32Z")

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**Request Type:**  
BUG

INFORMATION\> → Windows OS Version → Microsoft Windows NT 10.0.17134.0 (WIN\_10\_2016\_SERVER, Professional)  
INFORMATION\> → Windows Platform → 64 Bit  
INFORMATION\> → MCEBuddy Build Platform → 64 Bit  
INFORMATION\> → MCEBuddy Build Version : 2.4.9.0  
INFORMATION\> → MCEBuddy Build Date : 07/07/2018 01:17:56

**Summary of the problem or suggestion:**

After upgrading to 2.4.9 7/7/2018 I noticed some of the resulting mkv files are missing approx the first ~15 minutes of the program.

I reverted back to the 5/18 2.4.9 release (since I happened to still have the installer on the machine).When I ran the offending WTV files through again, using the same config, the resulting file were converted as expected and the missing segment was there. I then upgraded again to the 7/7 release and ran the same files through one more time. The resulting files were again missing the first ~15 min.

steps

upgrade to 2.4.9 7/7  
[logs.zip](https://mcebuddy-discussion-forum.s3.amazonaws.com/original/1X/db65f6f2ea0400cc93f3a6bcbd851cf07bb81e2b.zip) (582.9 KB)  
comskip 8.2.003 donation version  
with the commercials set to being cut  
using the MKV Normal Quality profile

I’ve attached the logs for the same test files for both versions.

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### Author: ![Goose](https://discussion.mcebuddy2x.com/letter_avatar_proxy/v4/letter/g/5f9b8f/32.png) [@Goose](https://discussion.mcebuddy2x.com/u/Goose)
#### Post date: [July 18, 2018, 10:53pm UTC](https://discussion.mcebuddy2x.com/t/7-9-2-4-9-beta-missing-first-15-min-of-tv-program/1946/2 "2018-07-18T22:53:59Z")

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We were able to identify the issue thanks to the comparative logs. Great work reporting this, will have it fixed in the next build.

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### Author: ![Goose](https://discussion.mcebuddy2x.com/letter_avatar_proxy/v4/letter/g/5f9b8f/32.png) [@Goose](https://discussion.mcebuddy2x.com/u/Goose)
#### Post date: [July 19, 2018, 12:32am UTC](https://discussion.mcebuddy2x.com/t/7-9-2-4-9-beta-missing-first-15-min-of-tv-program/1946/3 "2018-07-19T00:32:09Z")

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This has been fixed in today’s 2.4.9 BETA build, give it a whirl.

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<div class="post-metadata">

### Author: ![manicpanic](https://discussion.mcebuddy2x.com/letter_avatar_proxy/v4/letter/m/97f17d/32.png) [@manicpanic](https://discussion.mcebuddy2x.com/u/manicpanic)
#### Post date: [July 19, 2018, 9:52pm UTC](https://discussion.mcebuddy2x.com/t/7-9-2-4-9-beta-missing-first-15-min-of-tv-program/1946/4 "2018-07-19T21:52:36Z")

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Thanks!

I’ve upgraded to the 7/18 2.4.9 and ran the same files through again and it looks to be working as expected.
