# Bugs **URL:** https://discussion.mcebuddy2x.com/c/bugs-feature-requests/bugs/39.md?page=1 [Latest](https://discussion.mcebuddy2x.com/latest.md) · [Categories](https://discussion.mcebuddy2x.com/categories.md) · [Tags](https://discussion.mcebuddy2x.com/tags.md) **Page:** 2 --- ## [Idle CPU usage high in service](https://discussion.mcebuddy2x.com/t/idle-cpu-usage-high-in-service/4263)
**Author:** [@AustinWBest](https://discussion.mcebuddy2x.com/u/AustinWBest)\ **Replies:** 17\ **Last updated:** [May 16, 2021, 8:24pm UTC](https://discussion.mcebuddy2x.com/t/idle-cpu-usage-high-in-service/4263 "2021-05-16T20:24:11Z")
5% CPU usage at idle with the service not even running 15-20 at idle with the service running This is an 8 core 9th gen i7 and it is chewing up 20% at idle? Version is 2.5 Beta 5 (yes i can update but if there was not… --- ## [MCEBuddy GUI locks up - Service Not Connected](https://discussion.mcebuddy2x.com/t/mcebuddy-gui-locks-up-service-not-connected/4119)
**Author:** [@mike808](https://discussion.mcebuddy2x.com/u/mike808)\ **Replies:** 9\ **Last updated:** [April 29, 2021, 3:11am UTC](https://discussion.mcebuddy2x.com/t/mcebuddy-gui-locks-up-service-not-connected/4119 "2021-04-29T03:11:57Z")
Request Type: BUG MCEBuddy Version and Type (32bit or 64bit): MCEBuddy 2.5.5 x64 Operating System and Type (32bit or 64bit): Win10x64 20H2 and using HW encoding with an RTX2060. Summary of the problem or suggestion… --- ## [EDLP not being used](https://discussion.mcebuddy2x.com/t/edlp-not-being-used/4187)
**Author:** [@ErraticHands](https://discussion.mcebuddy2x.com/u/ErraticHands)\ **Replies:** 5\ **Last updated:** [February 25, 2021, 3:59am UTC](https://discussion.mcebuddy2x.com/t/edlp-not-being-used/4187 "2021-02-25T03:59:59Z")
I’m having an issue where the points that commercials are being removed there is anywhere from a second to four or five of commercials being left. I was able to haphazardly solve this by using the edl\_offset function in … --- ## [Some transcoded video is missing audio](https://discussion.mcebuddy2x.com/t/some-transcoded-video-is-missing-audio/4171)
**Author:** [@eric90066](https://discussion.mcebuddy2x.com/u/eric90066)\ **Replies:** 2\ **Last updated:** [February 14, 2021, 2:47am UTC](https://discussion.mcebuddy2x.com/t/some-transcoded-video-is-missing-audio/4171 "2021-02-14T02:47:50Z")
Request Type: BUG / NEW FEATURE \*\*MCEBuddy Version and Type (32bit or 64bit):\*\*MCE Buddy 2.5 beta 5 64bit Operating System and Type (32bit or 64bit): Windows 10 Pro vm 64bit \*\*Summary of the problem or suggestion:\*\*T… --- ## [Conversions won't stay paused](https://discussion.mcebuddy2x.com/t/conversions-wont-stay-paused/4120)
**Author:** [@explor202](https://discussion.mcebuddy2x.com/u/explor202)\ **Replies:** 11\ **Last updated:** [January 19, 2021, 6:12pm UTC](https://discussion.mcebuddy2x.com/t/conversions-wont-stay-paused/4120 "2021-01-19T18:12:18Z")
Occasionally I need to pause conversions, but I’ve noticed with the last few builds of MCEBuddy that they automatically resume themselves. Is that by design, and is it something that can be disabled? Obviously if I pause… --- ## [Long title name sticks buddy in a loop](https://discussion.mcebuddy2x.com/t/long-title-name-sticks-buddy-in-a-loop/4032)
**Author:** [@ldc7675](https://discussion.mcebuddy2x.com/u/ldc7675)\ **Replies:** 2\ **Last updated:** [January 19, 2021, 6:09pm UTC](https://discussion.mcebuddy2x.com/t/long-title-name-sticks-buddy-in-a-loop/4032 "2021-01-19T18:09:55Z")
Request Type: BUG MCEBuddy Version and Type ( 64bit): Operating System and Type ( 64bit): Summary of the problem or suggestion: Recording Christmas program using plex and It created a really long directory and file … --- ## [Converted video skips in multiple places](https://discussion.mcebuddy2x.com/t/converted-video-skips-in-multiple-places/3947)
**Author:** [@aking1664](https://discussion.mcebuddy2x.com/u/aking1664)\ **Replies:** 2\ **Last updated:** [October 19, 2020, 9:50pm UTC](https://discussion.mcebuddy2x.com/t/converted-video-skips-in-multiple-places/3947 "2020-10-19T21:50:08Z")
Request Type: BUG / NEW FEATURE MCEBuddy Version and Type (32bit or 64bit): MCE Buddy Premium License version 2.5.4.1 64 bit Operating System and Type (32bit or 64bit): Windows 10.0.18363.0 Professional Summary of … --- ## [Malformed TS files causing MediaInfo dll and MCEBuddy to crash](https://discussion.mcebuddy2x.com/t/malformed-ts-files-causing-mediainfo-dll-and-mcebuddy-to-crash/3873)
**Author:** [@jppl2000](https://discussion.mcebuddy2x.com/u/jppl2000)\ **Replies:** 10\ **Last updated:** [September 24, 2020, 2:43am UTC](https://discussion.mcebuddy2x.com/t/malformed-ts-files-causing-mediainfo-dll-and-mcebuddy-to-crash/3873 "2020-09-24T02:43:10Z")
Burgers,.Brew.&.Que.S03E08.Beers,.Burgers.and.Bocce.in.Baltimore.ts-Convert to MP4-2020-09-11T13-18-46.log (134.2 KB) mcebuddy.log (2.3 MB) Attached are 2 log files. Last evening I noticed that conversions were not tak… --- ## [DisableEncoderReordering disables hardware encoding](https://discussion.mcebuddy2x.com/t/disableencoderreordering-disables-hardware-encoding/3859)
**Author:** [@Will\_Tschumy](https://discussion.mcebuddy2x.com/u/Will_Tschumy)\ **Replies:** 3\ **Last updated:** [September 9, 2020, 7:53pm UTC](https://discussion.mcebuddy2x.com/t/disableencoderreordering-disables-hardware-encoding/3859 "2020-09-09T19:53:07Z")
Hi all, I just transitioned to a new Plex Server and moved my profile file over for MCEBuddy. It seems like it’s detecting the NVidia card, but it’s not using it. Any thoughts? Logs attached.The Office (2005) - S06E0… --- ## [Custom Cuts doesn't like filenames with # in them](https://discussion.mcebuddy2x.com/t/custom-cuts-doesnt-like-filenames-with-in-them/3830)
**Author:** [@SystemIdleProcess](https://discussion.mcebuddy2x.com/u/SystemIdleProcess)\ **Replies:** 2\ **Last updated:** [August 17, 2020, 6:52pm UTC](https://discussion.mcebuddy2x.com/t/custom-cuts-doesnt-like-filenames-with-in-them/3830 "2020-08-17T18:52:34Z")
Request Type: BUG MCEBuddy Version and Type (32bit or 64bit): MCEBuddy Custom Cuts 2.5.5.0 12 Aug 2020 Operating System and Type (32bit or 64bit): Windows 10 Pro 64bit Summary of the problem or suggestion: Media L… --- ## [Handbrake error using Intel QSV HEVC encoder (Resolved by Upgrading HandbrakeCLI)](https://discussion.mcebuddy2x.com/t/handbrake-error-using-intel-qsv-hevc-encoder-resolved-by-upgrading-handbrakecli/3794)
**Author:** [@SystemIdleProcess](https://discussion.mcebuddy2x.com/u/SystemIdleProcess)\ **Replies:** 6\ **Last updated:** [July 29, 2020, 5:55pm UTC](https://discussion.mcebuddy2x.com/t/handbrake-error-using-intel-qsv-hevc-encoder-resolved-by-upgrading-handbrakecli/3794 "2020-07-29T17:55:42Z")
Request Type: BUG MCEBuddy Version and Type (32bit or 64bit): 2.5.5 64bit Operating System and Type (32bit or 64bit): Windows 10 Pro 64bit Summary of the problem or suggestion: 2020-07-27T18:36:01 MCEBuddy.AppWrap… --- ## [Custom Cuts Very Sluggish Since 2.5.3 and 2.5.4](https://discussion.mcebuddy2x.com/t/custom-cuts-very-sluggish-since-2-5-3-and-2-5-4/3750)
**Author:** [@JohnnyBluRay](https://discussion.mcebuddy2x.com/u/JohnnyBluRay)\ **Replies:** 7\ **Last updated:** [July 15, 2020, 2:43pm UTC](https://discussion.mcebuddy2x.com/t/custom-cuts-very-sluggish-since-2-5-3-and-2-5-4/3750 "2020-07-15T14:43:32Z")
Since version 2.5.3 I have noticed Custom Cuts, which I love, has slowed down. After loading the video and as I scroll through that video, it has become very slow to display the frames. I first seem this in 2.5.3 and wen… --- ## [No chapter marks after processing - special characters](https://discussion.mcebuddy2x.com/t/no-chapter-marks-after-processing-special-characters/3752)
**Author:** [@eric90066](https://discussion.mcebuddy2x.com/u/eric90066)\ **Replies:** 6\ **Last updated:** [July 11, 2020, 3:08am UTC](https://discussion.mcebuddy2x.com/t/no-chapter-marks-after-processing-special-characters/3752 "2020-07-11T03:08:57Z")
I’m running 2.5 using comskip/ffmpeg for processing shows. I used to use MCEbuddy with windows 7 machine without issue. I am now using Windows 10 vm. For some reason, after processing, I am not getting any chapter mar… --- ## [2.5.5 beta 20200617 - installation issue](https://discussion.mcebuddy2x.com/t/2-5-5-beta-20200617-installation-issue/3739)
**Author:** [@mike808](https://discussion.mcebuddy2x.com/u/mike808)\ **Replies:** 1\ **Last updated:** [June 28, 2020, 4:52pm UTC](https://discussion.mcebuddy2x.com/t/2-5-5-beta-20200617-installation-issue/3739 "2020-06-28T16:52:53Z")
Minor bug/oddity. Will reinstall to confirm/try again. During the install of 2.5.5 beta 20200617, after the choices to install (or not) the MKV splitters or ShowAnalyzer, the dialog redisplays over in the top left corne… --- ## [Manual Files Being Terminated](https://discussion.mcebuddy2x.com/t/manual-files-being-terminated/3652)
**Author:** [@ozonline](https://discussion.mcebuddy2x.com/u/ozonline)\ **Replies:** 12\ **Last updated:** [June 14, 2020, 12:56pm UTC](https://discussion.mcebuddy2x.com/t/manual-files-being-terminated/3652 "2020-06-14T12:56:00Z")
Request Type: BUG / NEW FEATURE MCEBuddy Version and Type (64bit): Operating System and Type (Windows 10 64bit): Summary of the problem or suggestion: The error comes up randomly in the logs and is false as the dire… --- ## [Documentation update for uninstalling](https://discussion.mcebuddy2x.com/t/documentation-update-for-uninstalling/3722)
**Author:** [@Kattz](https://discussion.mcebuddy2x.com/u/Kattz)\ **Replies:** 1\ **Last updated:** [June 11, 2020, 4:39pm UTC](https://discussion.mcebuddy2x.com/t/documentation-update-for-uninstalling/3722 "2020-06-11T16:39:10Z")
OK, this really isn’t a bug but it is an error that needs to be corrected in the documentation. In this article: MCEBuddy - Common Install, Uninstall and Start Up Issues Under this heading: The uninstaller is not wor… --- ## [2.5.4 BETA Cannot change Temp Folder](https://discussion.mcebuddy2x.com/t/2-5-4-beta-cannot-change-temp-folder/3683)
**Author:** [@volarium](https://discussion.mcebuddy2x.com/u/volarium)\ **Replies:** 5\ **Last updated:** [May 30, 2020, 5:22pm UTC](https://discussion.mcebuddy2x.com/t/2-5-4-beta-cannot-change-temp-folder/3683 "2020-05-30T17:22:38Z")
Long-time premium user, I just had to reinstall Windows, so I installed the newest beta 2.5.4. The option to change the Temp Folder, Archive Folder, etc are all grayed out in settings. I also tried to change it manually… --- ## [Untrapped exception in response to IMDB metadata search](https://discussion.mcebuddy2x.com/t/untrapped-exception-in-response-to-imdb-metadata-search/3634)
**Author:** [@mike808](https://discussion.mcebuddy2x.com/u/mike808)\ **Replies:** 3\ **Last updated:** [May 16, 2020, 8:33pm UTC](https://discussion.mcebuddy2x.com/t/untrapped-exception-in-response-to-imdb-metadata-search/3634 "2020-05-16T20:33:24Z")
Just a minor bug noticed reading the logs and found this where MCEBuddy parses the response to the IMDB search API call. Should be an easy trap or check to suppress. Likely that is the expected response when the connecti… --- ## [MCEBuddy.AppWrapper.NVidiaQuery Misdetecting H.264/265 Capability When Multiple GPUs Present](https://discussion.mcebuddy2x.com/t/mcebuddy-appwrapper-nvidiaquery-misdetecting-h-264-265-capability-when-multiple-gpus-present/3577)
**Author:** [@the3living1end](https://discussion.mcebuddy2x.com/u/the3living1end)\ **Replies:** 1\ **Last updated:** [April 21, 2020, 5:21pm UTC](https://discussion.mcebuddy2x.com/t/mcebuddy-appwrapper-nvidiaquery-misdetecting-h-264-265-capability-when-multiple-gpus-present/3577 "2020-04-21T17:21:32Z")
Hi, I have multiple GPUs installed into my computer for no good reason at this point (one was set for dedicated PhysX). A GTX 670 and a GTX 1070. When trying to use hardware encoding HVEC on my GPU, the MCEBuddy.AppWra… --- ## [Conversion failed: Incompatible video parameters while decoding QSV](https://discussion.mcebuddy2x.com/t/conversion-failed-incompatible-video-parameters-while-decoding-qsv/3574)
**Author:** [@revengineer](https://discussion.mcebuddy2x.com/u/revengineer)\ **Replies:** 6\ **Last updated:** [April 19, 2020, 6:00pm UTC](https://discussion.mcebuddy2x.com/t/conversion-failed-incompatible-video-parameters-while-decoding-qsv/3574 "2020-04-19T18:00:08Z")
My conversions of shows broadcast in h.264 are failing in MCEBuddy 2.5.3. MCEBuddy generates a partial video file, which freezes during play halfway into the show. The log contains many lines reading 2020-04-18T09:04:51… --- ## [How to keep only English subtitles](https://discussion.mcebuddy2x.com/t/how-to-keep-only-english-subtitles/3419)
**Author:** [@jangelj](https://discussion.mcebuddy2x.com/u/jangelj)\ **Replies:** 7\ **Last updated:** [February 13, 2020, 7:51pm UTC](https://discussion.mcebuddy2x.com/t/how-to-keep-only-english-subtitles/3419 "2020-02-13T19:51:52Z")
I’ve read through most of the posts in this topic, but when I select “Extract Subtitles…” option and the “Add subtitles…” option, it keeps ALL subtitles. I did also select English as my audio language. The video i just… --- ## [Logging NullReferenceException in IMDB metadata lookups](https://discussion.mcebuddy2x.com/t/logging-nullreferenceexception-in-imdb-metadata-lookups/2979)
**Author:** [@mike808](https://discussion.mcebuddy2x.com/u/mike808)\ **Replies:** 1\ **Last updated:** [February 3, 2020, 4:23pm UTC](https://discussion.mcebuddy2x.com/t/logging-nullreferenceexception-in-imdb-metadata-lookups/2979 "2020-02-03T16:23:56Z")
Request Type: BUG MCEBuddy Version and Type (32bit or 64bit): 64bit Operating System and Type (32bit or 64bit): Win10 x64 1903 Summary of the problem or suggestion: Not catching NullReferenceException when timing out… --- ## [All audio tracks not preserved when using Unprocessed profile](https://discussion.mcebuddy2x.com/t/all-audio-tracks-not-preserved-when-using-unprocessed-profile/3324)
**Author:** [@wolvesphil](https://discussion.mcebuddy2x.com/u/wolvesphil)\ **Replies:** 9\ **Last updated:** [December 23, 2019, 7:17pm UTC](https://discussion.mcebuddy2x.com/t/all-audio-tracks-not-preserved-when-using-unprocessed-profile/3324 "2019-12-23T19:17:31Z")
I have noticed an issue where only 1 audio track is being kept when 2 are recorded, I am using the MKV Unprocessed profile with Comskip enabled. The recordings are recorded using NextPVR and when they are processed it i… --- ## [Copy source to local temp folder when not remuxing](https://discussion.mcebuddy2x.com/t/copy-source-to-local-temp-folder-when-not-remuxing/3246)
**Author:** [@zhulick](https://discussion.mcebuddy2x.com/u/zhulick)\ **Replies:** 13\ **Last updated:** [November 15, 2019, 7:27pm UTC](https://discussion.mcebuddy2x.com/t/copy-source-to-local-temp-folder-when-not-remuxing/3246 "2019-11-15T19:27:23Z")
My files are on a NAS (Unraid). I’m not remuxing (no commercial removal needed). If i was, mcebuddy would create a .ts file on my local temp folder and work the file from that folder. Since i’m not remuxing - mcebuddy … --- ## [Title with 8 digit IMDB fails metadata extraction](https://discussion.mcebuddy2x.com/t/title-with-8-digit-imdb-fails-metadata-extraction/3245)
**Author:** [@jsam01](https://discussion.mcebuddy2x.com/u/jsam01)\ **Replies:** 3\ **Last updated:** [November 12, 2019, 3:59pm UTC](https://discussion.mcebuddy2x.com/t/title-with-8-digit-imdb-fails-metadata-extraction/3245 "2019-11-12T15:59:24Z")
I posted a log which is an example of a renaming issue that I seem to run into sometimes and cannot figure out. I’m following the example MOVIE\_IMDBID. and in my case the video file is Two Turtle Doves\_tt10493490.ts but… --- ## [MCEBuddy writing incomplete/invalid metadata](https://discussion.mcebuddy2x.com/t/mcebuddy-writing-incomplete-invalid-metadata/3242)
**Author:** [@Mike-EEE](https://discussion.mcebuddy2x.com/u/Mike-EEE)\ **Replies:** 2\ **Last updated:** [November 11, 2019, 5:58pm UTC](https://discussion.mcebuddy2x.com/t/mcebuddy-writing-incomplete-invalid-metadata/3242 "2019-11-11T17:58:42Z")
Request Type: BUG MCEBuddy Version and Type (32bit or 64bit): 2.5.1 (02 Nov) - 64-bit Operating System and Type (32bit or 64bit): Windows 10 64-bit Summary of the problem or suggestion: I’ve been battling a Plex i… --- ## [Comskip INI values not being applied](https://discussion.mcebuddy2x.com/t/comskip-ini-values-not-being-applied/1672)
**Author:** [@blahdc](https://discussion.mcebuddy2x.com/u/blahdc)\ **Replies:** 11\ **Last updated:** [November 5, 2019, 7:45am UTC](https://discussion.mcebuddy2x.com/t/comskip-ini-values-not-being-applied/1672 "2019-11-05T07:45:27Z")
Hi All, I have added “edl\_skip\_field=3” to the end of the comskip.ini so that it plays better with Kodi. I used the Comskip GUI editor to adjust the value and save the ini. I have also made sure that under expert setting… --- ## [Unable to search folders. Isnt selecting files to be converted](https://discussion.mcebuddy2x.com/t/unable-to-search-folders-isnt-selecting-files-to-be-converted/3206)
**Author:** [@Shabashaly](https://discussion.mcebuddy2x.com/u/Shabashaly)\ **Replies:** 3\ **Last updated:** [October 31, 2019, 1:35pm UTC](https://discussion.mcebuddy2x.com/t/unable-to-search-folders-isnt-selecting-files-to-be-converted/3206 "2019-10-31T13:35:43Z")
Basically as title states MCEbuddy isnt searching the folders for files to be converted. I have tried unistaller and reinstaller to no avail could use some help. mcebuddy.log (229.9 KB) --- ## [2.5.1 Processing sports as TV Shows](https://discussion.mcebuddy2x.com/t/2-5-1-processing-sports-as-tv-shows/3117)
**Author:** [@bry](https://discussion.mcebuddy2x.com/u/bry)\ **Replies:** 6\ **Last updated:** [October 17, 2019, 4:54pm UTC](https://discussion.mcebuddy2x.com/t/2-5-1-processing-sports-as-tv-shows/3117 "2019-10-17T16:54:27Z")
BUG \*\*MCEBuddy Version 64bit \*\*Operating System and Type Win10x64 \*\*Summary of the problem or suggestion: Hdhomerun dvr sports recordings: 2.4.11 respects content type of sports, 2.5.1 process sports as TV Shows --- ## [Unhandled exception adding correction in in expert settings for new conversion task](https://discussion.mcebuddy2x.com/t/unhandled-exception-adding-correction-in-in-expert-settings-for-new-conversion-task/3069)
**Author:** [@mike808](https://discussion.mcebuddy2x.com/u/mike808)\ **Replies:** 1\ **Last updated:** [September 5, 2019, 7:43pm UTC](https://discussion.mcebuddy2x.com/t/unhandled-exception-adding-correction-in-in-expert-settings-for-new-conversion-task/3069 "2019-09-05T19:43:24Z")
Request Type: BUG \[MINOR\] MCEBuddy Version and Type (32bit or 64bit): 2.5.1 2019-08-12 Operating System and Type (32bit or 64bit): WIn10x64 Summary of the problem or suggestion: Unhandled Exception occurs attempting… [Previous page](https://discussion.mcebuddy2x.com/c/bugs-feature-requests/bugs/39.md) [Next page](https://discussion.mcebuddy2x.com/c/bugs-feature-requests/bugs/39.md?page=2)